Premier Inn Guildford North (A3)

Very friendly welcome at Premier Inn, room was fine. Attitude of staff in adjacent restaurant was appalling. I asked what food was available at 11:45am (thinking a brunch maybe possible) but the lady behind the bar was not interested in answering my question, and even started serving another customer before I had finished getting an answer.

The staff were lovely and really friendly, nothing was too much bother for them, the breakfast was good too plenty of options ,the beds were comfy as you would expect from a premier inn ,although watch out for the holes in the road approaching the hotel.

Stayed in a good quality premium room. Friendly staff, plenty of parking, clean. It was about 30 mins walk into town. Dreadful night sleep due to wind flapping their premier inn Sign next to the bedroom. This seems to be plastic stretched over a wooden frame presumably to save money but it asked like a drum! External noise is evidently not covered by their goodnight guarantee because “it was wind” rather than the sign’s design! I assume that this guarantee therefore is not worth the paper it is written on….. To be balanced hey did offer us breakfast as a result. Advice- don’t accept a room in high wind next to a sign.

Had a good stay. Room was very clean and very quiet. The only reason I'm not awarding 5 stars is the height over the bath. Trying to get out was a real challenge, im 6ft and hence have fairly long legs, but even I struggled to safely manoever myself from the shower/bath down to the floor without going flying..its actually quite a drop..and quite dangerous! If they could fix this issue but installing a lower bath with lower sides then it would deserve 5 stars! I was on the 1st floor. Even a bathmat wouldn't fix the issue as the drop is really bug at at at angle!

We stayed as a twosome in the Premier Inn, Guildford North, for three nights. There we met up with three people whom we seldom manage to see, because we live hundreds of miles apart from each other, and having time together over a leisurely meal was important to us. Our ages are 80,80, 81, 85 and 94 respectively. Our rooms were much as one would expect from a Premier Inn, and the hotel is a much quieter place in which to stay than its position close to a busy road might suggest. The outstanding feature of our stay was the calibre of the staff, and the extent to which they did all they could to look after us. All of us felt so well watched over and cared for. For example, on our first morning, we were allowed to spend two hours lingering over our breakfast as we caught up animatedly with each other's lives. This included giving us the opportunity to "stay put" whilst the staff began to lay out the tables for lunch. There was always a member of staff willing to give us a helping hand with cases and the like if we looked in need of it. Nothing was too much bother for them. To be treated with such care and concern mattered a great deal to us. We would certainly go back again.

The hotel was lovely and clean and I had the best night sleep My biggest concern was with the Beefeater attached which seemed to be running on minimum staff at a busy breakfast time. There seemed to be one waitress and one man running around restocking the foods and drinks as required but they were truly run ragged and couldn't keep up with the table cleaning - having sat and watched I just felt more staff would have made the place look cleaner and worked better - the staff that were there were brilliant but spread too thin!!!!!