Las Terrazas de Abama Suites

So first of all I’ve stayed at ritz Carlton Abama which was perfect then last time stayed at terraza de Abama which again was great then this time on booking I was emailing your bookings team and they were responding until I asked for a note to be left in the room and asking to book the kids tent and nothing back , then on arrival the woman didn’t seem to know what was going on and I do believe she was new at her job and nervous so that’s fine , I stated my car was parked in kids camp and my son would be attending there she then booked me in took deposit made note of kids tent for me etc no problems until in my room and time to drive back down and get my son from kids camp and can’t enter car park as permission not given on electric key , so that was an inconvenience , then we all back in the room I try to make a frofy coffee and bugs and what looked like insect eggs came out of the coffee machine which I have photos of ! So I cleaned and didn’t use the milk frofer again ,I found a sharp piece of glass which I have a picture of that was by the tv in front room and thank god none of my kids has hurt them self on it ! then on checking out I have something I had already paid for in advance added to my bill for some reason and soon telling staff about the insects in coffee machine they didn’t seem apologetic or bothered , I then asked can I leave my vehicle in car garage until leaving later that day as my baby and son wanted to play at the pool , they said yes no problem the electronic key will work etc , later walked up the massive hill with my son got to garage only for the key not to work and had to phone reception explain everything go through details and wait for key to be added again , I just don’t feel this is all good enough for a resort of this calibre !

Las Terrazas de Abama Suites is a beautiful hotel, with lovely views of the golf course, sea and La Gomera island. The apartments are comfortable, spacious and well-appointed. We self-catered for a week and found the apartment’s kitchen facilities to be everything we needed. They even gave us a free upgrade to a two-bed apartment, which was fantastic. Location-wise it’s not within walking distance of much, so you’ll either need your own transport or to rely on taxis, tours and transfers (the latter is what we did). There is a small shop on-site, which fills the gaps but you couldn’t do a full week’s food shop there. We stayed there the first week of March 2025, and had mixed weather, but two of the three pools are heated so we were able to swim every day and the pools weren’t at all crowded. The indoor gym is well-equipped, with amazing views over the sea, and also wasn’t busy at all when I used it. There’s also a free shuttle down to the local beach, which is a great perk. Finally, the food - this section is more specific to vegan travellers. My partner and I are both vegan, and we chose to stay here because of the opportunity to self-cater in a comfortable hotel environment, and it fulfilled that completely. We didn’t use the on-site restaurants for lunch or dinner (which are really your only options if you don’t have a car or self-cater), so I can’t comment on those but they didn’t have many enticing vegan options on their published menus. We went for the room rate which includes breakfast, but if you’re self-catering I’d probably say you could provide the same things for yourself. The breakfast spread is great for people without dietary requirements/preferences, and if you eat dairy and eggs then you also have good options, but for vegans it’s quite limited. There weren’t any vegan options on the a la carte menu, and in the buffet the options are fruit, salad, bread, cereal, and non-dairy milks. On request, in lieu of the menu items they provided grilled vegetables, baked beans and avocado, to go with the buffet options. The staff were helpful and always provided an option, but compared to some more vegan-friendly hotels I’ve stayed at the options here were more limited. In summary, I’d definitely recommend staying in this beautiful hotel. I’d be very happy to stay again, but as a vegan (fully appreciate that’s my own choice!) I’d probably fully self-cater next time.