Tianhe District, Guangzhou, Guangdong, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.4/5
453 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.2
Servizio4.6
Pulizia4.3
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Tutte le recensioni(453)
Recensioni positive(430)
Recensioni con foto/video(34)
Trasporti comodi(52)
Ambiente di classe(51)
Molti servizi(23)
Vicino alla metro(14)
Ben arredato(9)
Ottimo design(9)
Meravigliosa luce naturale(5)
Ottimi articoli per l'igiene personale(2)
Recensioni negative(23)
frenchville
Mr∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Soggiorno: ott 2024
Viaggio con amici
69 recensione
3.7/5
Pubblicata: 12 nov 2024
Had to ask security guard to phone manage to gain access. the beds were comfy, apartment clean, washing machine and cooking area.
Traduci
Risposta dalla struttura: Dear Guest: Thank you for your affirmation of our hotel apartment bed and facilities, the security let you call the housekeeper is convenient for you to check in, because our elevator requires credit card, welcome to the next visit!亲爱的客人:感谢您对我们酒店公寓的床和设施的好评,保安让您打电话联系管家,是为了方便您办理入住手续,希望下次能得到您的五星好评,欢迎下次光临!
ivonne8a93
Stanza Ospiti - Vista Città (2 letti) (Frigorifero)
Soggiorno: ott 2024
Famiglia
43 recensione
2.7/5
Pubblicata: 6 gen 2025
Felt like an old and deteriorated apartment room with a tiny bathroom. The only good thing was the location. Its hard to find, you have to call by phone for someone to come and find you to give you a key. There is no one at the lobby to help.
Traduci
Risposta dalla struttura: Dear guest,I'm extremely sorry to hear about your unpleasant experience. We truly appreciate your feedback as it helps us identify areas that need improvement. The issues you mentioned regarding the condition of the room and the check-in process are unacceptable, and we are taking immediate steps to address them.We will schedule renovations to refurbish the apartment and improve its facilities, starting with the bathroom. Additionally, we will ensure there is a staff member available at the lobby at all times to assist guests with check-in and any other inquiries.To make up for this inconvenience, we would like to offer you a discount on your next stay with us. Once again, we apologize for the trouble and hope you will give us another chance to provide you with a better experience.Best regards,[Your Name/Hotel Management]
Meowmeow89
Mr∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Soggiorno: ott 2024
Viaggio con amici
29 recensione
4.0/5
Molto buono
Pubblicata: 10 nov 2024
Difficult to find , no actual front desk, guard at the door are very unpleasant. Overall it’s okay for short term stay.
Traduci
Risposta dalla struttura: 尊敬的客人,我們衷心感謝您的反饋。很遺憾聽到您在尋找我們酒店時遇到困難,並且對沒有傳統前台以及與保安的接觸不太滿意。我們會深入研究這些問題,努力改善標識指引並加強賓客服務協調工作。我們很高興酒店整體上仍能滿足您短期住宿的需求。希望您未來能考慮再次選擇我們,讓我們有機會為您提供更順暢、愉快的住宿體驗。
MAHMUT ÖZSOY
Mr∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Soggiorno: ott 2024
Viaggio con amici
2 recensione
1.0/5
Pubblicata: 7 nov 2024
The room is very old , curtains , furnitures and very dirty and old , the room was not even little same as in pictures , they use fake pictures
Traduci
Risposta dalla struttura: Dear guest, we are truly sorry to learn that your experience did not meet your expectations. We have taken note of your concerns regarding the room's condition and the disparity between the actual room and the pictures. We are currently in the process of renovating and upgrading our facilities to ensure a more accurate representation and a higher standard of comfort. Your feedback is invaluable to us, and we hope you will give us another opportunity to provide you with a better stay in the future.
Drama Zhang
Camera per ospiti (2 letti) (Frigorifero)
Soggiorno: mar 2023
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 10 mag 2023
I had a wonderful experience at the this Hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! This is the perfect hotel for a weekend getaway. The downtown area on Main Street is a best kept secret and the offers everything you need if you don’t feel like venturing out. Thank you! Will recommend to my colleagues!
Traduci
Risposta dalla struttura: Dear friend! Your comments are a living sign, we are proud to have guests like you, thank you for your patience and meticulous comments, can win your favor, let us feel very happy! Thank you for your wisdom and experience to act as our "good teacher and helpful friend", Hotel Jean · do better and better, let here can become a common home!! Thank you again for your good comment, we are looking forward to your visit again!
Utente ospite
Mr∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Soggiorno: gen 2023
Altro
4 recensione
2.2/5
Pubblicata: 30 mar 2023
I chose this hotel because of it's proximity to the U.S. Consulate. While the pictures looked adequate enough, the reality was quite different. The room was not clean and shower was also not clean. I tried to take a quick shower, but the water was very cold. The toilet seat as all scratch up and dirty. The toilet flushing button on the wall was being held up by tape. The closet door was falling off the hinges and old. I'm glad that I took photos of the conditions in the room. I would have left this place, but I arrived late to Guangzhou and had to get very early the next day.
Traduci
Risposta dalla struttura: 尊敬的賓客您好:我們對此次入住未能給您帶來舒適的入住體驗深表歉意。
Utente anonimo
Stanza Ospiti - Vista Città (2 letti) (Frigorifero)
Soggiorno: apr 2023
Famiglia
9 recensione
3.0/5
Pubblicata: 1 giu 2023
Great location, walkable distance to family mart, Lawson and foto spots of GZ TOWER. But the accommodation itself is not even reach a pass. No reception at lobby. You must have mainland phone number to make a call to the host. No wechat WhatsApp way. I saw ppl from local dun even know what to do and standing outside the locked lobby under hot weather. And the room is old and broken. The official photos are really misleading
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you very much for choosing our hotel. Unfortunately, this stay did not provide you with a satisfactory experience. We sincerely apologize and appreciate your valuable feedback. We strictly disinfect and clean every day, and the linen in each guest room is also changed one by one. If you need to change it or encounter any problems during your stay, you can contact us as soon as possible. We are at your service 24 hours a day. Your suggestion is a booster for our progress, and your affirmation is a milestone in our success. Looking forward to your stay at our hotel again. Wishing you a pleasant work and all the best!
Adielfg
Mr∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Soggiorno: dic 2022
Coppia
3 recensione
4.7/5
Fantastico
Pubblicata: 7 gen 2023
Super convenient. Very close to the main spots to visit in Guangzhou.
Traduci
Risposta dalla struttura: 尊敬的賓客:感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,
Shanna Marie Bolan
Stanza Ospiti - Vista Città (2 letti) (Frigorifero)
Soggiorno: dic 2022
Viaggio con amici
3 recensione
4.0/5
Molto buono
Pubblicata: 22 gen 2023
location was very great
Traduci
Risposta dalla struttura: 尊敬的賓客:感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,
Farid
Mr∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Soggiorno: dic 2022
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 25 gen 2023
Great place to stay in
Traduci
Risposta dalla struttura: 尊敬的賓客:能得到您的讚許我們深感榮幸,我們會繼續努力用心服務,希望能有更多為您服務的機會。
Jimmy Isaac
Mr∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Soggiorno: gen 2023
Coppia
24 recensione
5.0/5
Eccezionale
Pubblicata: 17 feb 2023
Great great great
Traduci
Risposta dalla struttura: 尊敬的賓客:能得到您的讚許我們深感榮幸,我們會繼續努力用心服務,希望能有更多為您服務的機會。
Utente anonimo
Mr∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Risposta dalla struttura: 尊敬的賓客您好,很抱歉入住期間給您帶來不好的體驗,您要投訴大廈的保安可以第一時間聯繫管家或物業,您聯繫一下管家告知一下您的朋友離開的時間,我們公寓都有監控的,可以調取監控核實情況,相信我們的領導可以給您滿意的答覆。
Utente ospite
Mr∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Soggiorno: set 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 ott 2024
服務 態度很好,國慶一家人出來旅遊,住到便宜又好的房間不多,這個我算是這幾天來最舒服的一家了
Traduci
Risposta dalla struttura: 親愛的朋友您好!温馨的留言洋溢着幸福的期待,美好的回味凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷。正因為有您這樣的客人才會成長的更好,非常感謝您選擇並信賴我們酒店,給您留下完美的入住感受!祝願您的旅途一切順利,期待您的再次光臨~~
Utente anonimo
Mr∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Soggiorno: ago 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 14 set 2024
這家旅館非常乾淨舒適,店員都非常的友好,位置很不錯,超級贊👍附近早餐選擇很多,房間真的很寬敞。
Traduci
Risposta dalla struttura: 親愛的朋友您好!温馨的留言洋溢着幸福的期待,美好的回味凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷。正因為有您這樣的客人才會成長的更好,非常感謝您選擇並信賴我們酒店,給您留下完美的入住感受!祝願您的旅途一切順利,期待您的再次光臨~~
Utente ospite
Stanza Ospiti - Vista Città (2 letti) (Frigorifero)
Soggiorno: giu 2024
Viaggio con amici
3 recensione
5.0/5
Eccezionale
Pubblicata: 17 lug 2024
很棒 靠近珠江新城地鐵站 旁邊很多商場和外賣 生活便利
Traduci
Risposta dalla struttura: 親愛的朋友您好!温馨的留言洋溢着幸福的期待,美好的回味凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷。正因為有您這樣的客人才會成長的更好,非常感謝您選擇並信賴我們酒店,給您留下完美的入住感受!祝願您的旅途一切順利,期待您的再次光臨~~