Recensioni su Baiyun Lakeside Hotel (Nanhu Tourism Center)

A wonderful place to relax. It is convenient that the children's and adult pools are connected. On the first floor there is a restaurant where you can have a delicious meal. Very beautiful view of the lake and mountains. Opposite the hotel there is a small water park (you buy a ticket yourself).

Nice location, great for unwinding and enjoying nature. Staff were also helpful and accommodating.

It was a decent stay but the hotel could improve in terms of the old design and a better breakfast.

I chose this hotel because of location despite reading some reviews how the breakfast needs improvements and badly managed by mainland China standard, and now I agree with them. I ended up just taking 1 breakfast out of 3, which was not included in the stay so that I even paid extra, because it was that terrible. Also table was so dirty, another reason why I gave up on eating there. Plus everything was falling apart, like how pavements are broken, closet is broken and many trashes in the hotel complex. I had to talk to staff a lot to make requests such as fixing the safe in the room. Also there was construction work going on, thus noises and there were loud party noises late in the night as well. The location is nice, in the forest although lake is completely disappearing. My room had window blocked by trees which was lovely view and I could have privacy in the room unless I go outside to balcony. The amenities well equipped and there are complementary fruits every day which I had instead of breakfast. Also the housekeeping in the room and the outdoor pool was nice. But right after I checked out the receptionist chased me after and said something was missing inside the room. So they do check very well but why do they not check about trashes, broken pavements and noise concerns. Regarding ‘missing item’, they do label how some stuff are to be paid with the price tag and ‘not gift’ sign and I didn’t take them. So it looked like some misunderstanding and because of language and cultural differences. As international traveler, I had to communicate through smartphone translation and sometimes I could see the translation was getting messed up. Also it looked like I was the only foreigner, most of guests here are locals, as both guests and staff kept on referring me as my nationality amongst themselves. Overall, read the reviews and decide for yourself.

Good swimming pool ❣️

We had our wedding at this hotel and booked one night. The staff were very helpful with setting everything up, and the room was nice and comfortable.

We went to visit a place nearby, the view of the lake is lovely but it’s not close to anything touristy

Very old hotel need renovation

The best hotel 广州

酒店環境優美，服務人員態度好，特別是前台的小樑和小江，他們給我留下了深刻的印象。他們的服務態度熱情周到，不僅迅速辦理了入住手續，還主動詢問了我的需求和偏好。房間整潔舒適，設施齊全，讓我感到賓至如歸。此外，他們的專業知識也非常豐富，對於任何問題都能提供及時有效的解答。總的來説，這次入住體驗非常愉快，我對這家酒店及其員工的服務給予高度評價。如果你計劃出行，這家酒店絕對是一個值得考慮的選擇。

這次長期住了幾天，發現酒店對連住客人不是很友好，酒店需要更換的物品，包括茶咖啡拖鞋牙刷等都不更新更換，歡迎水果也是偷工減料，這很差勁哦。早餐的服務，還沒吃完就收走了，取完餐回來位子都沒了，房間卡也被收到吧枱，也是蠻搞笑🥸

5星好評：一家人來南湖度假，自然環境超讚，在湖邊坐坐，春風拂面，湖邊紅木杉剛萌出新芽，春氣盎然。服務友善，客房衞生乾淨。小朋友喜歡的無邊際泳池，有供小朋友玩的充氣玩偶，拍照出片。免費停車，車位較多，離市區不遠，交通方便，難忘的體驗。假日期間據説是酒店老總都親自在前台迎客，非常熱情。

帶90歲的老母親和姐姐一家人來廣州出遊，前台小江和小張服務人員熱情，免費給老母親升了看湖景的房間，酒店雖然年代很久了，但是設施完備 衞生：很好 環境：靠近湖邊安靜 服務：很好👍，滿意

設施：室內裝修很有創意非常有文化氣息還有書吧 衞生：房間清晰整潔，客房服務也很有禮貌 環境：環境在廣州非常有特色，餐廳靠湖邊，有無邊泳池，有温泉，有百年古樹 服務：餐廳服務非常熱情，積極介紹菜品特色，不忙還會一起聊一下天。