Foto Grandview Golden Palace Waifiden Apartment (Zhengjia Plaza, Tiyu Xilu Station)

Risposta dalla struttura: 尊敬的顧客您好！非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店！真誠期待您的再次光臨！

Risposta dalla struttura: 【樓下A4景區正佳廣場近廣州塔】您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！

Risposta dalla struttura: 【俯瞰天際線城市景觀】尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力，相信我們一定會做的更好！感謝一直的支持！祝順安！

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your thoughts with us. We are delighted that you found our location excellent, with easy access to various amenities like restaurants, the mall, and the metro station. It's always our aim to offer convenience to our guests.However, we understand your concern regarding the traffic situation for self-drivers. We apologize for any inconvenience this may have caused. Our property is indeed in a bustling area, and while the location offers many advantages, we know that the traffic can be a drawback at times. We are constantly looking for ways to better assist our guests in navigating such situations, and we will surely take your feedback into consideration for future improvements.Regarding the facilities in the apartment, we are sorry if they did not fully meet your expectations. We strive to provide a comfortable and relaxing environment for our guests to unwind after a long day, and we will review our offerings to see how we can enhance the experience.We truly value your patronage and hope that you will consider staying with us again in the future. If you have any further suggestions or if there is anything specific we can do to make your next stay more enjoyable, please do not hesitate to let us know.

Risposta dalla struttura: 【近體育西路地鐵時尚天河】尊敬的賓客：您好！謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。維福頓公寓以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求。維福頓公寓期待您的再次光臨！

Risposta dalla struttura: Dear guest,Thank you for taking the time to share your thoughts with us. We are delighted to hear that you appreciated our great location and the wonderful view. It's also great to know that our helpful staff and convenient breakfast to go added value to your stay.However, we sincerely apologize for the disappointment you felt regarding the condition of the apartment. We are constantly working on improvements and your feedback about it being old and not as cozy as expected, along with the pictures you provided, will be extremely valuable as we plan our refurbishments. We hope to have the opportunity to welcome you back in the future and provide you with an updated and more satisfying experience.

Risposta dalla struttura: Dear guest,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay.Regarding the condition of the apartment, we are in the process of renovating and upgrading our units to improve the overall quality and freshness. We understand that an old and well - used environment can be disappointing, and we are working hard to change that.Concerning the elevator situation, we are coordinating with the building management to find a better solution to simplify the access process and make it more convenient for our guests.We are also sorry about the discrepancy in the view. We will review our advertising materials to ensure they accurately represent what our guests can expect. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to make it up to you in the future.Thank you again for choosing us and sharing your thoughts.

Risposta dalla struttura: Dear guest,We are extremely sorry to learn about your dissatisfaction. The issues you mentioned are not at all in line with our standards.Regarding the cleanliness problem, rest assured that we will take immediate action. Our housekeeping staff will conduct a comprehensive cleaning and pest control measure to ensure a bug-free and hygienic environment.As for the inconsistency in amenities between the bathrooms, we will conduct a detailed check and ensure uniformity going forward. We will also review our supply and stocking procedures to prevent such discrepancies.Your feedback is invaluable to us as it helps us identify areas for improvement. We hope to have the chance to make it up to you on a future visit and provide you with an exceptional experience.Thank you again for your review.Best regards,