Chimelong Hotel (Guangzhou Chimelong Safari Park)

The room is spacious n clean. But the assigned room is far from the lift so not that suitable for our family with a senior n young kids. The staff are knowledgeable n helpful. The breakfast spread is good n fresh. The package comes with parks tickets n circus tickets, value for money. The downside is that despite having public announcements regularly made n staff patrolling near the shuttle bus service to the parks, there are still people around trying to get visitors to use n pay for private service.

We loved the hotel. Beds are very big and comfy and the family suite was good for our family of 5 (3 kids). Thoughtful touches like nightlight in the room and built in kids toilet seat covers. Lots of kids amenities and huge living area for us to lounge about and free juice and milk everyday. The towels are changed daily and everything is clean and neat. Staff are polite and always happy to help us, we have lots of bottled water given daily too for free. Hotel has mascot and clown shows and other dance performances throughout the day. Free indoor playground and animal enclosures within the grounds like tigers and flamingos. Food options and shopping gallery is good too. We did face painting there and bought our Crocs there too.

The hotel is inside the Chimelong resort. Panda hotel looks newer. We got the family room which is very huge. However, mosquitoes everywhere and there is no bellboy to help carry luggages to our room and the room is far away from the reception. The breakfast doesn’t worth it, not up to expectations given the price, nothing taste good. Many Chinese families scramble to sit near the white tiger areas. One good thing is there is 24 hours first aid room with a doctor to help me with my gastric.

Our stay at Chimelong Hotel was a great experience, made even better by a surprise upgrade to a suite! The room was spacious, beautifully decorated, and very comfortable. Check-in Process: The hotel was busy, but the waiting time was reasonable given the crowd. The staff were efficient, though check-in for foreigners could be improved with clearer instructions or multilingual support. Still, the process went smoothly. Location & Convenience: The hotel is perfectly located for visiting Chimelong parks, just a short shuttle ride away. The fun, themed decor throughout the property added to the enjoyable atmosphere. Amenities & Dining: The breakfast buffet and dinner food court were tasteful and had plenty of seats. Overall Impression: This is a hotel we would highly recommend, especially for families visiting Chimelong. The unexpected suite upgrade was a wonderful bonus that made our stay extra special. With just a little more attention to the needs of international guests, this would be a perfect hotel experience.

Good experience for family. However, trip.com is much more expensive than other provider. It offers free cancellation.

Excellent trip, white tigers was the highlight! Also enjoyed riding through the safari, highly recommend!