Recensioni su Lavande Hotel (Guangzhou Baogang Avenue Grandbuy Xinyicheng)
Lavande Hotel (Guangzhou Baogang Avenue Grandbuy Xinyicheng)
Floor 4, North Tower, Lanbao Building, No. 269 Baogang Avenue, Haizhu District, Guangzhou, Guangdong, 510000, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.9/10
1210 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.9
Strutture e servizi8.8
Servizio9.0
Pulizia8.9
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Tutte le recensioni(1210)
Recensioni positive(1120)
Recensioni con foto/video(107)
Ambiente di classe(96)
Reception gentilissima(94)
Trasporti comodi(50)
Camere ampie(40)
Ideale per viaggi di lavoro(30)
Strano odore nella camera(15)
Ottima colazione(14)
Internet buono(10)
Recensioni negative(89)
Utente ospite
Camera doppia Business
Soggiorno: mar 2025
Famiglia
1 recensione
4.0/10
Pubblicata: 28 apr 2025
We booked a non-smoking business double room. The room reeked of smoke as soon as we entered and we do not smoke or like the smell. The room was also a lot smaller than the photos showed, and the bed was sagging a bit and not the most comfortable. The floor's carpet was old and gross that I bought a pair of sandals so I did not have to step on the grime. The bathroom was musty and had black mold in the caulk. We saw a very large cockroach in the hallway and no one seemed to care. The front desk primarily spoke Mandarin only, with the exception of 1 nice gentleman who spoke fluent Cantonese. Prior to checking in, we called to notify that we were checking in the next day since our flight was arriving in the early morning. My dad was already in Guangzhou and also physically went there to confirm with the front desk. On the day of check-in, they still were confused and almost gave our room away. The location is near a lot of food and activities, but the hotel itself is on the 4th and 5th floors and the whole place just reeked of smoke. We were honestly disappointed with our stay, and I would not recommend this hotel for non-smokers and non-Mandarin speakers. It was difficult to even check in here, even with family help.
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Risposta dalla struttura: 親 對於您對小店的不好入住體驗小店真的是萬分抱歉, 我們會加強對員工服務意識培訓的,同時小店也計劃在2025年5月15日開始停業全面翻新,預計2025年7月25日左右重新開業,翻新後期待您的再次光臨哦,很期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠,祝您生活愉快,工作順利哈!
Utente ospite
Camera Superior (letto matrimoniale, senza finestra)
Soggiorno: set 2024
Coppia
3 recensione
8.5/10
Molto buono
Pubblicata: 17 ott 2024
There are fewer hotel options for foreign travellers in China, so this one was fine. The hotel looks like the photos and has all the basic amenities. The staff had limited English, but did their best to be helpful.
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Risposta dalla struttura: 親愛的顧客感謝你在茫茫人海選擇小店,陪伴是最長情的告白,您滿意的微笑就是我們一直追求的目標,小店會不斷努力突破自我做得更好,您的建議我們會積極改進,期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠
Utente ospite
Camera doppia Business
Soggiorno: ott 2024
Altro
6 recensione
6.0/10
Pubblicata: 20 nov 2024
just so so
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Risposta dalla struttura: 亲 对于您对小店的不好入住体验小店真的是万分抱歉 入住期间有任何问题都是可以和小麗前台沟通的‘’如您有任何疑问请您及时告知小麗让小麗为您解答呢,祝您生活愉快,工作顺利哈!
Yousef
Camera Deluxe (2 letti)
Soggiorno: lug 2023
Lavoro
18 recensione
4.0/10
Pubblicata: 26 ago 2023
Not clean its located next to bridge very noise area
Traduci
Risposta dalla struttura: 亲 对于您对小店的不好入住体验小店真的是万分抱歉 入住期间有任何问题都是可以和小麗前台沟通的 如果对房间有任何不满意处小麗都是可以为您更换房间哒!如您有任何疑问请您及时告知小麗让小麗为您解答呢,祝您生活愉快,工作顺利哈!
Risposta dalla struttura: 親 對於您對小店的不好入住體驗小店真的是萬分抱歉,由於個別人員服務意識欠缺給您帶來不好的體驗,為了保證每個顧客的入住安全,酒店會對客人核實是否登記身份證,避免出現無關人員隨意進出。而退房超時費用可能由於前台沒有解釋清楚以及語氣不好,門店會加強培訓杜絕再次發生類似問題,如您有任何疑問請您及時告知小麗讓小麗為您解答呢,祝您生活愉快,工作順利哈!
Utente anonimo
Camera Superior (letto matrimoniale, senza finestra)
Soggiorno: nov 2024
Prenotato per altri
1 recensione
10.0/10
Eccezionale
Pubblicata: 19 dic 2024
周邊環境很好,設施乾淨整潔讓人很舒適,前台服務到位
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Risposta dalla struttura: 非常感謝您入住小店並分享您的入住感受!您的滿意就是對我們最好的肯定與激勵,我們將不斷努力為您及所有賓客提供更佳的入住感受!爭取讓每位賓客高興而來,滿意而歸,真誠期待您的再次光臨!
Utente ospite
Camera Superior (letto matrimoniale, senza finestra)
Risposta dalla struttura: 親愛的顧客感謝你在茫茫人海選擇小店,您滿意的微笑就是我們一直追求的目標,小店會不斷努力突破自我做得更好,小店計劃在2025年5月6日開始停業全面翻新,預計2025年7月15日左右重新開業,翻新後期待您的再次光臨哦,很期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠
Utente ospite
Camera Superior (letto matrimoniale, senza finestra)
Risposta dalla struttura: 親愛的顧客感謝你在茫茫人海選擇小店,您滿意的微笑就是我們一直追求的目標,小店會不斷努力突破自我做得更好,小店計劃在2025年5月15日開始停業全面翻新,預計2025年7月25日左右重新開業,翻新後期待您的再次光臨哦,很期待和您的下次見面,祝您工作順利,生活愉快,麼麼噠