Sanying Spa Resort Hotel

Basically this hotel is quite good but there is few points I think the hotel should be notified : 1. the staff lie us when we ask for dinner out the hotel. They told me that outside restaurants will charge us unreasonable price and ask us to take dinner at hotel. The hotel buffet charge is 3++ RMB /person (total I spend 6++ RMB in the end) but the next day I when for outside restaurant all menu are listed with price which cost reasonable price . 2. The buffet I saw doing promotion when I check in which is 99 RMB / person with t&c. But when we ask they say this promotion is no longer having anymore. But why is u placing the promotion advertisement so big in front is u not longer having this!!!! I feel being scammed!!!! 3. When I ask for body lotion the staff told me that they did not provide but my friend room provided!!!!! They keep saying hotel did not provided until I asked them y other room have but mine is not !!!!!!! 4. Honestly the buffet food is not bad but just one thing the salmon section!!!!!! I Q up to take the salmon sashimi I told her I don’t want others us want salmon and I have two people can give me 6 pcs!!!! She told me that cannot!!!!!! One people only can take one plate and I is get 3 pieces of salmon and I have to take long Q again n wasted my time on eating because the bufet just until. 8 pm and I enter at 7++ . 5. Salmon part again!!!! I almost dye because of it because there is a little bone inside the salmon sashimi!!!!! 6. The transportation is really hard to find.. hotel should provide shuttle for nearby place. Conclusion: if the hotel can correct all this mistakes I think this should be a very good staycation for me .. I wish hotel have changes for my next stay!!!

Took the weekend to relax between canton fair phase 1 & 2 , it was a fantastic way to spend the weekend. Nice room, different spas and faculties. restaurant was good , buffet breakfast was ok. recommend going here

Mr. Kenny. You are good staff for us. We have car accident at hotel enterance. He help us like our family. Thank you. This hotel location good. Nor far in Guangzhou. Staff has smile face. Resturant table little small, out side table little hot. Dont want set outside. I suggest eat/finish card on the desk in order to find table easily. Also need beer. In the hot spring, pls arrange more Kids items. It will be helpful for customer coming again.(Like bigger slide) In the lobby, kids zone is useless. I think there is baby zone. Need to upgrade. Normally, kids zone is popular facility in hotel. Thanks.

Good👍

no good hotel price carzy lose money only pool ok that it no more then 400 rmb worth

Service was exceptional. All staffs there were so nice and passion. Definitely will go back.

酒店環境衞生不錯，整體體驗感棒棒噠，風景很好，適合拍照，温泉池特別多，住的主樓特別方便，其他的走路也不是很遠，也有電瓶車接送，帶了寶寶過去，路上遇到服務員鄺金須，蔡秀青，趙素媚馬上主動幫忙拿東西，吃飯的時候服務員黃嬌玲詢問住店體驗，用餐體驗，意見等等，服務很不錯

適逢重陽節和家公生日，特意為兩個長者家安排短途旅行。在充分考慮路途長短和酒店服務內容後，我就果斷給他們訂了三英酒店！事實證明，長者家回來後對酒店的遊玩設施和管家朱慧嫻小姐的服務稱讚👍不斷，我也非常感謝酒店服務的用心，幫我們帶個長者們愉快的體驗。 酒店的衞生還是很不錯的，巖洞温泉♨️很有特色，長者家們最喜歡的居然是魚療，關鍵是在這麼山清水秀的地方出門也很方便，隨時可以去附近走走看看，確實值得推薦。

第一次來廣州，到三英溫泉酒店放鬆一下！雖然在外的景觀沒有什麼特別 但預定房內有缸泡溫泉的 感覺環境寧靜舒服 而且酒店內的設施充足 衞生很乾淨 在外面泉水乾淨之如 還有不同款式的溫泉池提供客人供用 並且仲有其他收費的項目（擦背，spa之類）感覺價錢合理 酒店亦提供早晚餐 食物分別有中西式 能給大眾的口味！重點是員工親切有禮 耐心解決你所需要嘅問題 並很有心送了當地酒店出名的涼粉☺️☺️感覺貼心！下次必定會再同家人來一次