Recensioni su Hampton by Hilton Guangzhou Tianhe Smart City
Hampton by Hilton Guangzhou Tianhe Smart City
No.1731 Huaguan Road, Tianhe District, Guangzhou, Guangdong, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.7/10
Eccellente
1209 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.6
Strutture e servizi9.6
Servizio9.6
Pulizia9.8
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Tutte le recensioni(1209)
Recensioni positive(1204)
Recensioni con foto/video(683)
Reception gentilissima(256)
Ottima colazione(254)
Ambiente di classe(146)
Molti servizi(139)
Ideale per viaggi di lavoro(85)
Parcheggio comodo(81)
Palestra meravigliosa(16)
Buffet delizioso(12)
Recensioni negative(5)
Davar Davarnia
Camera con letto a due piazze
Soggiorno: apr 2025
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 18 mag 2025
Clean and nice services , Thanks to kind hospitality of Chris, Jiymy and Kylec!
Traduci
Risposta dalla struttura: 看到您簡單而又深厚的好評真的是好激動呢,您的認可時刻激勵着歡小朋前進。歡小朋的職責就是為我們每一位來到希爾頓歡朋家的客人帶來驚喜服務,一座城市一棟樓,一次相遇可能就是一輩子的回憶,時間還長我在廣州等您下次歸來,希望與您再次遇見。期待與您下次的相會哦~~
Miraj Rana
Camera con letto a due piazze
Soggiorno: feb 2025
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 16 mar 2025
Nice and clean environment had a nice stay. The pictures are before checkout😅
Traduci
Risposta dalla struttura: Thank you for your kind review! We're thrilled you enjoyed your stay and our clean environment. Looking forward to welcoming you back soon!
Sara_me
Camera Superior (2 letti)
Soggiorno: ott 2024
Altro
5 recensione
9.0/10
Ottimo
Pubblicata: 28 nov 2024
It's a wonderful hotel but pretty far from all the tourist attractions. It's surely peaceful due to its location.
The breakfast was simple and good, it wasn't very crowded at the buffet.
There's a guest laundry with free access. The room is very spacious and clean with all the necessary amenities.
The front desk staff are friendly and helpful.
Amber is really sweet and gave us a smooth check in.
Jimmy helped us with our bags right till our room, he always smiled and greeted us.
Chris helped me book the tickets and was always up for helping in any possible way. He also sent me a welcome fruit plate :)
They aren't the best at English but we communicated using wechat and translator apps.
I appreciate all their help and efforts!
Traduci
Risposta dalla struttura: Dear guest,We're overjoyed to hear you found our hotel wonderful! While we might be a bit off the beaten path, we're glad the peacefulness added to your stay. It's great you liked the simple yet satisfying breakfast and uncrowded buffet. Our free guest laundry is there for your convenience, and we're proud the rooms met your standards for space and cleanliness.Our team - Amber, Jimmy, and Chris - were thrilled to assist you! We're constantly working on our English skills, and we're happy technology bridged any communication gaps. Your appreciation means the world to us. We hope to welcome you back soon for another relaxing stay!
Utente ospite
Camera con letto a due piazze
Soggiorno: apr 2025
Solo
2 recensione
9.0/10
Ottimo
Pubblicata: 16 mag 2025
All the staff were very helpful and accommodating. It might be better if more staff knew English.
Traduci
Risposta dalla struttura: Dear Guest's,Thank you for your feedback! We're glad you found our staff helpful. We appreciate your suggestion about English proficiency and will work on improving it. Hope to welcome you back soon!
Lia Kudo
Camera Deluxe (2 letti)
Soggiorno: mar 2025
Prenotato per altri
17 recensione
8.5/10
Molto buono
Pubblicata: 5 mag 2025
This well-located hotel is an excellent option for tourists and business travelers alike, offering the reliable quality of the Hilton brand. I highly recommend it.
Traduci
Risposta dalla struttura: 真的很遺憾,雖然得到了您滿分的肯定,但是卻沒能得到五分小星星!那些生命中的美好,總有不期而遇。接下來歡小朋一定不忘初心,努力提升服務質量,讓您給予滿分好評!希望您可以一如既往的支持我們哦,下次再見~
Utente ospite
Camera con letto a due piazze
Soggiorno: mar 2025
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 20 apr 2025
Chris was very helpful, he also helped me to explore the city from booking cabs and everything
Good Experience in Hampton
Traduci
Risposta dalla struttura: Thank you for your 5-star review! We’re delighted Chris made your stay special with his helpful service. Your feedback motivates our team, and we hope to welcome you back soon!"
Utente ospite
Camera con letto a due piazze
Soggiorno: apr 2025
Lavoro
1 recensione
8.5/10
Molto buono
Pubblicata: 31 mag 2025
Clean and good customer service. Location is a little bit far from the city central
Traduci
Risposta dalla struttura: 尊敬的賓客,您好!感謝您選擇廣州天河智慧城希爾頓歡朋酒店,很遺憾沒有得到您的五分小星星。廣州天河智慧城希爾頓歡朋酒店位於坐落在廣州IBD核心商圈,毗鄰國家級風景名勝區火爐山森林公園。距離白雲機場駕車約40分鐘,去往廣州核心CBD珠江新城8公里,駕車約20分鐘。正如我們的品牌定位,廣州天河智慧城希爾頓歡朋酒店是“佇於繁華之中的城市港灣”,讓您坐擁繁華之都。期待能為你的再次入住!
飞龙
Camera con letto a due piazze
Soggiorno: feb 2025
Lavoro
7 recensione
6.5/10
Pubblicata: 6 apr 2025
in one night I changed room for 2 times and the next day I changed the room for the third time ,but the response from the reception was really slowly, hopefully next time there will be no issue
Traduci
Risposta dalla struttura: Thank you for your feedback, and we sincerely apologize for the delay during your room changes. We’ve addressed this with our team to ensure quicker service in the future.We hope to welcome you back for a much smoother stay.
Siu Chuen Brenda
Camera con letto a due piazze
Soggiorno: mar 2025
Coppia
2 recensione
7.0/10
Pubblicata: 21 apr 2025
The location is quite remote and there was heavy traffic jam in the morning and evening.
Traduci
Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize that the hotel's location and the traffic congestion during peak hours affected your experience. We understand how important convenient transportation is for a comfortable stay, and we're truly sorry to have fallen short in this aspect.Your insights are extremely valuable to us, and we will certainly take them to heart as we continuously evaluate and improve our services. We hope you'll consider giving us another chance in the future to provide you with a more satisfying experience.Thank you again for your honesty, and we wish you safe and smooth travels ahead.Warm regards,The Huan Xiaopeng Team
Seyfettin Aslan
Camera con letto a due piazze
Soggiorno: apr 2025
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 7 mag 2025
Hotel is good and clean.Thanks for Amber and Cindy for help us.
Traduci
Risposta dalla struttura: 看到您對歡小朋的肯定,歡小朋心裏美滋滋呢~廣州天河智慧城希爾頓歡朋酒店致力於為每一位入住客人提供貼心、温度服務,力求為更多的客人提供尊貴不凡的入住體驗,我們將會不斷努力,努力為客人提供更完善、更人性化的服務。您對我們的喜愛絕對是我們工作的動力,歡小朋會繼續努力的呦!期待您的下次入住~
Igor Olegovich
Camera con letto a due piazze
Soggiorno: apr 2025
Lavoro
51 recensione
10.0/10
Eccezionale
Pubblicata: 14 mag 2025
Very good hotel but little far for restaurants seet
Traduci
Risposta dalla struttura: Dear guests, thank you for your affirmation! The journey is filled with adventures and surprises, as well as fatigue and unease. There may be various encounters and different states of mind. Bringing warmth to our clients is the purpose of our service. I am your exclusive service steward, Huan Xiaopeng, and I will be by your side whenever you need me! ❤~
Utente anonimo
Camera con letto a due piazze
Soggiorno: set 2024
Altro
4 recensione
10.0/10
Eccezionale
Pubblicata: 2 nov 2024
Here’s another option for a positive hotel rating focusing on the helpful staff:
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**Rating: ★★★★★ (5/5)**
My stay at Hampton by Hilton was absolutely delightful! The staff truly made a difference, showcasing exceptional hospitality throughout my visit.
From the moment I arrived, they greeted me with warm smiles and were eager to assist with anything I needed. Whether it was providing directions, recommending local dining options, or accommodating special requests, their willingness to help was remarkable.
The hotel itself offered comfortable accommodations and great amenities, but it was the attentive and friendly staff that really elevated my experience. I left feeling valued and appreciated as a guest.
I wholeheartedly recommend it to anyone seeking a welcoming environment and top-notch service. Thank you for making my stay so memorable!
Traduci
Risposta dalla struttura: Dear Guest,Thank you so much for your glowing review! We are overjoyed to hear that our staff made such a positive impact on your stay. Their dedication to providing exceptional service is at the heart of what we do, and your kind words will be shared with them. We are also glad that you enjoyed our accommodations and amenities. We hope to welcome you back soon for another memorable stay!
Pilot777
Camera Superior matrimoniale
Soggiorno: mar 2025
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 27 apr 2025
Good room, good staff, good breakfast, fair price .
Traduci
Risposta dalla struttura: 感謝親愛的點評,很開心讓您在這裏度過一段快樂的時光,能讓您在這裏感受到家一般的温暖與關懷。我們很期待與您的下一次相遇,帶您體驗不一樣的舒適感,體驗不一樣的生活方式。我們歡迎您在不久的將來再次光臨廣州天河智慧城希爾頓歡朋酒店,滿意衹是起點,驚喜和感動才是歡小朋的追求,歡迎您再次光臨哦~
ST86
Camera Superior (2 letti)
Soggiorno: ago 2024
Famiglia
12 recensione
6.0/10
Pubblicata: 11 set 2024
Nothing really stands out but overall not bad. Room size is slightly smaller than some others within the same brand thou.
Traduci
Risposta dalla struttura: Dear guest, thank you for your feedback. We're glad the overall experience was not bad. We note your comment about room size and will keep working to improve. Looking forward to serving you again.
Utente ospite
Camera con letto a due piazze
Soggiorno: apr 2025
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 18 mag 2025
Great place! Very clean and New .
Traduci
Risposta dalla struttura: 相遇,在不經意間。沒有約定,也沒有守候。感謝您在茫茫酒店中選擇歡小朋家,也很榮幸能夠得到您的認可,小朋期待您的下次光臨~~ -----滿心歡喜的歡小朋