Ashley
22 luglio 2024
The staff was very slow during check-in and check-out. Check-in, in particular, took almost 20-25 minutes. What I find unacceptable is that I booked two rooms at the same price, but one was significantly smaller than the other. When I questioned the receptionist, they said it was due to the building structure. This is the most ridiculous answer I've ever heard. If the room sizes differ due to the building structure, the prices should reflect that difference. This feels like cheating the consumer.
Also, don't be swayed by the 5-star reviews. Before you check out, the staff pressures you to give a 5-star review by offering cash rebates or a late check-out at 2 pm.
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