The female staff were friendly and helpful.
Apart from that, it's a mediocre hotel. The cleanliness is questionable. I was getting ready to check out, and I was looking for my thing. Instead, I found random trash under the table that didn't belong to me. I wasn't aware that theese were sitting there since I checked in.
I also got a towel with a stain, but the front desk changed it.
The good reviews are a scam. They offer an umbrella or a power bank in return for a good review. So if you need a free umbrella, you can stay here.
The staff that was working at night is incompetent. The first night after I checked in, I needed an iron, so I texted the front desk late at night. They told me the hotel doesn't offer this service. After complaining that this is unbelievable, the staff offered to get a small iron, which I could pick up in the morning. I will give him A for effort because he bought an iron at 1am.
But the iron he bought was the worst iron I've ever seen. It didn't have a heating setting, can spray water, and only work at medium heat. Took me 40 mins to iron 2 pieces of clothing.
The next day, I asked the female staff for an iron, and she brought me one! There was an iron, and this male employee had no idea. What kind of an employee doesn't know what the hotel has or hasn't?
So, a mediocre place.
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