Recensioni su Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)
Feili International Hotel (Baiyun Dongping Metro Station Jiahe Police Officer College Branch)
No.1 Dongping East Road, Baiyun District, Guangzhou, Guangdong, ChinaDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.6/5
Molto buono
415 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.5
Strutture e servizi4.5
Servizio4.6
Pulizia4.6
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Tutte le recensioni(415)
Recensioni positive(401)
Recensioni con foto/video(109)
Ambiente di classe(52)
Reception gentilissima(42)
Trasporti comodi(28)
Vicino alla metro(18)
Camere ampie(12)
Molti servizi(12)
Parcheggio comodo(9)
Aria condizionata così così(7)
Recensioni negative(14)
Schnieber
Camera Accogliente (Letto Singolo)
Soggiorno: lug 2024
Coppia
14 recensione
1.5/5
Pubblicata: 5 lug 2024
The room looks good and clean and the bathroom is spacious. These are the positive things
Big problem is the KTV on the 4th floor that can be heard in all rooms at night until the early morning. The wifi is very slow even for chinese websites.
The breakfast is a bad joke. When we arrived we were greeted with 2 big baskets of dirty tableware standing right at the entrance. There was no coffee, no tea, no drinks at all, all empty and we arrived just after 9am. Staff does not care at all and tables are cleared with dirty cloth which just spreads dirt and germs. Food choice and quality is poor. Toaster just for decoration and most items look like they are older than one day. Offering no breakfast at all would have been the better choice.
It is hard to understand how this hotel gets any good comments at all cause you will not be able to sleep well. The good rating is most likely done by the hotel itself. They seem to know the whole situation as earplugs are placed near the bed. I cannot sleep with earplugs.
Not recommended at all, also since the price is not cheap.
Traduci
Risposta dalla struttura: Dear guest, thank you very much for your review of our hotel. We take your feedback very seriously and we are deeply sorry for the problems you encountered during your stay. First of all, we are very sorry that you heard noise from the KTV on the fourth floor at night, which is our own problem. We have taken measures to soundproof the KTV to ensure that you can enjoy a quieter environment in the future. Secondly, we are also very sorry for the problems you encountered during breakfast. We did have some poor service, which led to your poor dining experience. We have trained our service staff and comprehensively upgraded the quality and service of breakfast to ensure that you can enjoy better breakfast service in the future. Finally, we understand your dissatisfaction and disappointment. We will take your feedback seriously and continuously improve and enhance the quality of our service to ensure that you can enjoy a more comfortable and pleasant experience in the future. We sincerely invite you to visit our
Napat
Camera Accogliente (2 letti)
Soggiorno: ago 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 19 ago 2024
Very good service
Traduci
Risposta dalla struttura: Distinguished Guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a good time for your trip. Your appreciation is a great inspiration to the hotel and a driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We look forward to your visit again! Welcome back to experience, I wish you a happy life!
Karina Miria
Camera Accogliente (2 letti)
Soggiorno: mag 2024
Coppia
4 recensione
4.7/5
Fantastico
Pubblicata: 29 mag 2024
We stayed 17 nights there. The hotel room was cleaned daily, We would drop our linen every few days and they'd makeup our beds with new ones. A spacious room, digital lights, curtains and toilet (cleaners could do a better clean) Air conditioning worked well. We noticed if you turn it off and back on, it will reset to the required temperature. Coffee machine downstairs at reception was handy. We got to know the friendly staff. Laundry on the next floor was great. Very close to metro. Use a translator app at reception. Massage, nails, dentist and hairdressers right there. Evening Tai Chi and aerobics at the park just down the road was fun to participate and the locals make you feel welcome. Especially after dinner to work off the pounds. Lovely Amd friendly community. We didn't see a single foreigner or New Zealander during our stay which didn't bother us.. You can also use Didi (Uber) to get around Guangzhou if you want to avoid metro. Its cheap. Link your Wise card to WeChat and your away. Other than the poor breakfast, This hotel is great for long term stays for couple or single travellers. We will stay here everytime we come back to Guangzhou. Thank you for your hospitality.
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your 17-night stay with us and found our hotel to be great for long term stays for couples or single travelers.We apologize for the inconvenience caused by the cleanliness of the toilet. We have taken note of your feedback and will work with our housekeeping team to ensure that our cleaning standards are improved.We appreciate your understanding that the issue was due to our own oversight and we have already taken steps to rectify the situation. We have implemented a new cleaning checklist to ensure that all areas of the room are thoroughly cleaned and inspected before guests check-in.We are glad to hear that you found our staff to be friendly and that you enjoyed the facilities and services we offer, such as the coffee machine, laundry, and the evening Tai Chi and aerobics at the park.We hope to have the pleasure of welcoming you back to our hotel in the near future. Please do not hesitate to contact us if you require any assistance.Thank you for choosing to stay with us.Best regards,[Hotel Management Team]
Robin
Feili Ultimate Double Bed Room (Queen Bed + Spacious)
Soggiorno: mag 2024
Lavoro
8 recensione
5.0/5
Eccezionale
Pubblicata: 11 mag 2024
Value for money. Could skip the breakfast, self service noodle station.
Traduci
Risposta dalla struttura: Dear guest, thank you very much for your support and appreciation to our hotel, we sincerely look forward to your next visit, wish you a pleasant life.
Utente ospite
Camera Elegante (Letto singolo)
Soggiorno: nov 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 9 nov 2024
經常來住。前台服務員小萍小星服務態度很好。耐心解決我的問題 推薦^_^^_^^_^
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您對我們酒店的點評和推薦。我們非常高興能夠為您提供優質的服務和舒適的住宿體驗。特別感謝您對前台小萍和小星的讚揚,我們會將您的反饋傳達給她,以激勵她繼續為客人提供更好的服務。我們將繼續努力,為每一位客人提供更加高端、舒適的住宿體驗。再次感謝您的支持和推薦,期待您的再次光臨。
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您的入住與讚賞 !很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !歡迎您再回來體驗,祝您生活愉快!
Utente ospite
Camera Boutique (Letto Matrimoniale)
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 9 nov 2024
前台服務員服務小平小鑫態度非常積極,還幫我們升級了房間
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您對我們酒店的點評和推薦。我們非常高興能夠為您提供優質的服務和舒適的住宿體驗。特別感謝您對前台小萍和小鑫的讚揚,我們會將您的反饋傳達給她,以激勵她繼續為客人提供更好的服務。我們將繼續努力,為每一位客人提供更加高端、舒適的住宿體驗。再次感謝您的支持和推薦,期待您的再次光臨。
Utente ospite
Camera Boutique (Letto Matrimoniale)
Soggiorno: ott 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 19 ott 2024
酒店設備很新,交通方便就在地鐵口上,服務人員很友善,還有免費洗頭。推薦。
Traduci
Risposta dalla struttura: 尊敬的賓客:感謝您入住酒店並分享,很高興我們翡麗國際酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Risposta dalla struttura: 尊敬的客人,感謝您選擇入住我們2023年才開業的酒店,並在點評中分享您的入住體驗。我們非常高興您對酒店的環境、設施和服務都給予了高度評價。我們一直致力於為每一位客人提供舒適、便捷、貼心的住宿體驗,您的滿意是我們最大的動力和榮耀。再次感謝您的推薦,期待您的再次光臨!
Utente ospite
Camera Accogliente (2 letti)
Soggiorno: nov 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 5 nov 2024
房間環境好,前台小平服務非常熱情
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您對我們酒店的點評和推薦。我們非常高興能夠為您提供優質的服務和舒適的住宿體驗。特別感謝您對前台小平的讚揚,我們會將您的反饋傳達給她,以激勵她繼續為客人提供更好的服務。我們將繼續努力,為每一位客人提供更加高端、舒適的住宿體驗。再次感謝您的支持和推薦,期待您的再次光臨。
Utente ospite
Camera Accogliente (2 letti)
Soggiorno: ott 2024
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 3 ott 2024
房間環境很舒適,前台服務員小平服務態度也好
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您的入住與讚賞 !很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !歡迎您再回來體驗,祝您生活愉快!
Utente ospite
Camera Boutique (Letto Matrimoniale)
Soggiorno: set 2024
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 29 set 2024
房間環境好住的舒服。前台小平小郭服務態度也好
Traduci
Risposta dalla struttura: 尊敬的賓客:您好!非常感謝您的入住與讚賞 !很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨 !歡迎您再回來體驗,祝您生活愉快!