CitiGO Huange Hotel

It’s great for a quick stay if you’re not in the hotel most of the day. I checked in close to midnight and was out by 9am. There was some sort of Loud banging noise throughout the night coming from outside the hotel but I have no idea if that happens on a regular basis. I would certainly stay here again.

The room was poorly lit and the entrance was too dark. We were told that the check-out time was before 2pm. When we got back to the hotel at 12:45, the room key had been disabled. We were unable to take the elevator and enter the room to pick up our luggage. We were very embarrassed. The front desk should tell us in advance that the room must be checked out before 12 o'clock, and the luggage can be placed at the counter for management. It's not about saying nothing.

The experience at this hotel was terrible. This is the worst hotel I’ve ever stayed at. The room was small and located on the sixth floor, with poor soundproofing. The other guests were noisy, and I could hear the rumbling of the subway, even feeling the vibrations it caused. On the second night, I requested to move to the top (10th) floor, but there were limited vacant rooms. I was assigned a room with an obstructed window, even though I had originally booked an unobstructed “Huangyi King Room.” My room type was downgraded and I didn't get what i paid for, but it would be ok if it could take me away from the noise. However I could still faintly hear the subway noise, and the constant door slamming from guests in the neighboring rooms kept me awake all night. Additionally, while having breakfast, I found a small piece of plastic bag in my wonton soup. I will never stay at this hotel again.

It was a bit of a struggle from beginning until the end due to lack of English spoke by staff. We paid for breakfast but hardly had much options for us and were never clear on translation. Some team members made an effort with communication via WeChat which made up for some of it.

The front desk provided me with great local recommendations for food, was attentive and gave me what I needed to be

Good location, close to subway. Staff are very nice.