Four Points By Sheraton Langfang Gu'an

We visit the Four Points by Sheraton, in Gu'an Langfang often. This was a particularly special visit, as there were numerous events to celebrate. Namely "Mid Autumn Festival", "National Day" and my Birthday coincided during this period. This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well. The "Eatery Restaurant", plays a vital role in the success of this Hotel. I often say this when visiting a great Hotel or Restaurant, it's the "Team", whom makes the establishment a success. The "New" pastry cheff, is truly a great asset to the Restaurant and Hotel. His pastries are of exceptional standard, and the variety is huge "unlike the sister Hotel's Restaurant, The Sheraton", whom barely have any pastries or desert on offer. Without the right team in place, the business can and will, never be truly successful. Especially, in the current highly competitive market. As a former "Regional Retail Manager", with over 15 years of Management experience, I can't help but observe and analyze certain businesses. Being University Qualified in "Customer Relationship Management" and "Retail Management", I appreciate High levels of Customer service. The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication. True "Managers", lead from the front, and set an example to their staff. As the case with "Samuel" the General Manager, whom always assists his team on the floor. The same can be said for "Marcus" the Restaurant Manager, whom is always "hands on" and working hard on the floor. Such "leadership" sets the tone, for a great team as it will filter down to staff on all levels. Special thanks to "Lydia" the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay. Lydia is always courteous and professional. As always, "Marcus" the Restaurant Manager, treated us with extreme courtesy and hospitality. We appreciate your hospitality Marcus, thank you. Thank you to "Molly" from the Restaurant, whom assisted us with with room service, as well as in the Restaurant. It's also note worthy to mention, that it's not only the "Management Team", whom deserve praise. As all team members provided excellent service, during our stay. Thank you to "Housekeeping", for friendly and prompt service. The team at the "Swimming Pool", also provided friendly and prompt service, during our stay, thank you for that. We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe. Perhaps, "Marriott" should consider, having this Hotel's "sister" Hotel, "The Sheraton, Chaobai River Hotel's Management and Team, learn about "Hospitality and Service", from this Hotel "Four Points by Sheraton, Gu'an Langfang". As in my opinion, the "The Sheraton, Chaobai River Hotel's Management" is not on standard. The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard. We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay. The "Alpacas" are truly amazing creatures and are well taken care of. They truly make guests' stay, more enjoyable. We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, "Foreign, and Domestic". This is still our favorite destination, in Gu'an / Langfang and surrounding areas. We look forward to our next stay, see you soon.

Very peaceful and silent.

設施：作為五星級酒店，這家我衹能説設施比較全面，該有的都有，但全都拉胯！公區衞生差，服務人員愛答不理，餐廳人員連工服都不穿！客房打電話要個浴巾3個小時沒送來，再打電話説忘了？！説到電話我第一次遇到酒店打電話20秒不接聽的，牛！對了，電梯沒有任何通風和空調。 衞生：照片我拍了，吊燈看到圖了吧？小童區地板和遊樂設施包漿了，房間沙發都反光了，衞生間設施看圖吧。對了，晚上9點洗澡出來熱水是温的，絕對到不了38度。啊對了，我訂的行政房，請問，你家行政房和豪華大床房區別是什麼？除了樓道里放了一堆沒地扔的沙發我沒看出區別。 服務：我説下早餐，絕了。橙汁用濃縮還原的沒問題，但是兑了至少一半的水，我還自作聰明從飲料罐後面拿了一桶沒倒進去的嚐了一口以為沒來得及兑水會好一點，結果這桶裏放的就是對完水的了！我深表懷疑你們的食品衞生安全！！！這兑了水的果汁放了多久？其他菜品基本上沒幾樣，非常廉價更別説調味了。頭一次沒怎麼吃就走了。 總的來説，我們此生不復相見吧。

這次入住特別舒心！酒店位置很好，周邊交通、吃飯都方便。房間收拾得乾淨整潔，床品柔軟，睡一晚特別解乏。工作人員Edison態度熱情，有疑問都耐心解答。早餐品類豐富，口味也不錯。整體性價比很高，下次來這邊還會選這家，推薦給計劃出行的朋友！

不愧是老牌星級酒店，服務非常好，非常適合親子家庭，酒店是卡皮巴拉主題的，大堂裏好多卡皮巴拉的玩偶，還有真的動物可以喂，小朋友還有下午茶和粘土手工課。就是爸媽手藝不精，成品慘不忍睹。也感謝大堂經理賈睿，有需求都可以處理協調。非常好的體驗。

這次入住體驗超棒！酒店位置很便利，出門找吃的、逛景點都方便。房間乾淨整潔，床品柔軟舒服，一晚睡得特別香。工作人員Edison態度熱情，有需求響應很快，還主動幫忙提行李、推薦當地好去處。早餐種類豐富，味道也不錯。整體性價比很高，下次來這邊還會選這家！