Tribu Chapultepec 67

Do not make a reservation with this property. The customer service is terrible; the property manager never answers calls. I had to spend the night on the street waiting for them to return my call.

Property was in a great, central location, easy access to late night eats. The apartment was really nice, modern, and clean. The beds are not super comfortable, as the sheets are too thin/papery and the pillows are too high/hard. Other than that, we had an easy experience with accessing the door and checking in and out.

Nice property and very good security. The condo was modern and spacious, clean and comfortable. Beautiful roof top deck. Walking distance to restaurants and vendors.

Check in was ridiculous. I understand all of the security and the desire to create a seamless virtual experience, but it made for a huge Hassel and headache bit having a human to assist when i arrived with my family and had not received check in instructions.

Property is not sound proof. Too much traffic noise throughout all night and day

Awful Despite booking for 6 people, only bedsheets and duvets were provided for 4 people and even for those, duvet covers were missing and not enough clean towels. Towels and bedsheets were so old, with stains and not properly washed. Walls are prefabricated and despite having the doors closed (there are not windows) there was wind coming in and the noise from the street was unbearable, specially at night. We were on the sixth floor and it felt like the loud music and screaming on the street was happening in the room next door. There is not lobby or anyone to contact, therefore on the first night some people slept without duvet or bedsheets. It is an expensive stay for what they offered. Also, not suitable for families with small kids, the balcony has not enough protection. Security guards were friendly and one of the cleaning ladies the day after our arrival left the missing bedsheets and she was helpful, just to name a few positive things. It is more like 2 star or less stay.