Joanna A
21 agosto 2024
We arrived at the hotel with great expectations as somewhere to start our holiday in France with a relaxing spa hotel. The pictures looked great….however they paint a very different image of this hotel. It’s really disappointing and over priced. On arrival I was very surprised to find it looked more like an American motel. The hotel itself doesn’t have a bar or restaurant, all facilities are in the ******. The room was clean but shower head wouldn’t stay up and it’s dated again nothing like the rooms shown on their website. On checking in we booked our slot for the spa when we went to reception at the allotted time we were told it wasn’t available anymore as someone had booked it privately. The receptionist was not apologetic and really couldn’t have cared. Having had this disappointment we decided to venture to the pool, again not at the hotel but outside the ******, only to find piles of animal faeces next to the pool and the sun-bed cushions were all ripped and dirty. There were children playing next to the piles of pooh. It was revolting. We eventually got to use the spa in the next morning, the steam room was not working so there was just a jacuzzi. I wouldn’t stay here again.
Traduci