MacNeil's Motel

Lovely, quaint motel. Clean, nicely decorated and comfy. Owner had to leave before we arrived so she messaged us and let us know that she wouldn't be there on our arrival and that she left key in our room. Appreciated that she took the time to do this, especially after a long day on the road.

I was looking forward to a nice stay and a good night's sleep after a long day's work in Cape Breton. After a Google Maps search, McNeils seemed like a decent choice. I called and booked a room for two nights, with no mention of any office closure times or check-in instructions. After finishing work, I drove half an hour outside the city to McNeils, arriving at 11:00 pm. Despite the office being lit up, there was no response to my doorbell rings or knocks. I called the number provided, but Jim, who took my booking, ignored my calls and didn't answer the door. He knew I was on my way but left me stranded late on a holiday weekend with no place to stay, forcing me to scramble for accommodations. Fortunately, another hotel found me a room, but it was almost an hour away. The next day, I received a nasty voicemail from Jim, sarcastically thanking me for not showing up. He called me an a@@hole and even threatened to pay me a visit at the job site where I was working. This violent and unprofessional behavior is unacceptable. Jim clearly had no intention of checking me in or honoring my booking. I strongly advise avoiding this motel. The owner is violent, unprofessional, and left me in a difficult situation, costing me time, gas, and a lot of stress. Be very aware of this dangerous and unreliable establishment. We have the voicemail for anyone to listen too.

We arrived late afternoon and were happy to get a room here. Friendly people, lovely, super clean room. Best price and close to restaurants. It has a country feel yet was close to the bigger city of Sydney.

My Family are on holidays, and we chose to stay at McNeils Motel for two nights. Jim our contact was super! Friendly and nice. The motel is quaint, clean and relaxing. It has a great vibe to it also. Would highly recommend this location to all 😘👍❤️🇨🇦