This property sits on a busy street but it has thin windows so lots of traffic noise in the rooms facing the road. The space around the HVAC unit was not properly caulked, so there was a crawling ant on the wall upon entering. The tile on the bathroom floor was cracked and missing grout which scrapped the bare foot (no break in the skin but a reminder to wear shoes). The fridge froze the food and the microwave turntable was broken so it could not heat food adequately. Hot breakfast was down to a single DIY waffle maker, cold cereal, and no apple juice at 8am with the blame placed on the 3rd shift staff (no apology given the front desk, only blame). Hot breakfast was to be served until 9am. The general manager's number is the front desk number and the email was a gmail account that one can assume would be the front desk again. Need consistent wi-fi? Not here. This was a budget choice with a name that is familiar and a previous stay the was good (different location) but the extra $20 a night at a different chain down the road might have been the better choice. Lesson learned.
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