Hotel a 3 stelle a Greece

I thoroughly enjoyed my visit to this exceptionally clean and modern hotel. Staff I encountered all were very professional. I had the opportunity to meet Steven, the hotel Manager and found him to be very friendly, knowledgeable and helpful as well as very professional and a truly perfect leader for such a property. Any time I return to stay in Rochester, I will always stay at the Rochester Airport Marriott. Thank you for everything!

I am a Diamond member via Hilton Honors. We booked a 3 night stay Friday thru Monday on points for first 2 nights and paid for the Sunday night. The hotel took the total cost of the three night divided it by 3 and charged me $223 USD for a Sunday night stay even though the hotel was completely empty. Upon check out I questioned the front desk and told them that if I had booked Friday and Saturday on points and then made another reservation for Sunday paying at the members rate, it would have been much cheaper. The attendant agreed, but couldn't figure out how to correct it and advised me to call Hilton Honors to resolve and she would make a not on file. I have called Hilton Honors several times and no one can seem to help and advised that someone would call me back, that was a few months ago. Today I called Hilton Honors and they said there was no case file, of course. Todays agent (Theresa) agreed that If i had booked as described I ”probably” would have got a better rate. I asked why you wouldn't just extend a diamond loyalty member the best price, she couldn't or wouldn't answer that. I asked for a supervisor to speak to and she advised there isnt any??? Really.... everyone has a supervisor at a call centre and I was willing to wait. Rude, unwilling to satisfy a loyalty member and a general ”it's your fault for booking that way” attitude didn't feel good either. Hilton2 Suites didn't care, Hilton Honors doesn't care about customer service and I will assume if any Hilton people read this they won't care. Sad ending to what was a good relationship for personal and business travel. I'm done with this hotel and Hilton overall. They have the absolute worst customer service and there are plenty of other choices of hotel chains offering better loyalty programs and I bet they call back their customers to resolve issues. If you stay at this hotel and have a billing issue, GOOD LUCK

Situato a Rochester, Homewood Suites by Hilton Rochester/Greece, NY dista al massimo un quarto d'ora d'auto da Lake Ontario e The Strong National Museum of Play. Questo hotel si trova a 12,2 km da Università di Rochester e 18 km da Rochester Institute of Technology (università).Grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina coperta e una palestra aperta giorno e notte, il divertimento è assicurato. In questo hotel potrai inoltre contare su il Wi-Fi gratuito, negozi di articoli da regalo/edicole e una TV nelle aree comuni.La colazione a buffet è servita gratuitamente dalle ore 06:00 alle ore 09:00 nei giorni feriali e dalle ore 07:00 alle ore 10:00 nel fine settimana.Potrai usufruire di accesso gratuito a Internet via cavo, un business center aperto 24 ore su 24 e check-in veloce. Stai pianificando un evento a Rochester? Presso questo hotel avrai a disposizione 53 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio gratuito è disponibile in loco.Regalati un soggiorno indimenticabile in una delle 95 camere della struttura, dotate di aria condizionata e cucina con frigorifero e piano cottura. Dormirai sonni tranquilli su un comodo letto con biancheria da letto di alta qualità; tutte le camere sono inoltre dotate di un divano letto. La connessione Internet inclusa, wireless e via cavo, e la TV LCD da 32 pollici con canali via cavo sono l'ideale per concedersi un po' di svago. I comfort includono casseforti, scrivanie e telefoni con chiamate urbane gratuite.

房間很大，很安靜，停車方便，出行方便，如果早餐種類再多一些那就更好了。服務員很熱情。

NO - no - NO!! Nothing short of a 5 out of 5 rating...maybe a 6 , 7, ,8 out of 5. HAMPTON GREECE, NY: IMMACULATE - safe - well lit - QUIET - modern - the room - SPOTLESS / CLEAN - every thing working - TREMENDOUS - BREAKFAST: outstanding - get this: NO finding fault - NO COMPLAINTS.....and the HIGHLIGHT: THREE (3) game changers -STAFF WORKERS: Check-in a ”SPECIAL LADY” - NAHKIYA (KAHYAH) - pleasant - welcoming - professional - TREMENDOUS first impression; BREAKFAST: a beautiful lady named ”KIA” a non-stop - hard working - run-run-running filling/refilling ALL the items AND with a gorgeous smile and ”cool” disposition throughout her DO-EVERY THING” crazy morning duties - FANTASTIC ! - IMPRESSIVE; CHECK OUT ..the sad part: one more ”LADY” - BREE making sure our stay was ”what WE expected” and letting us know our stay was ”much appreciated” - SPECIAL ! All - in - all HAMPTON - GREECE, NY should honor: NAHKIYA (KAHYAH) - KIA - AND BREE as these 3 (THREE) VERY SPECIAL LADIES exemplified what HOSPITALITY - FRIENDLINESS - SINCERITY - and HARD WORK and CARE - CARE - CARING make people like us ”want” to RETURN....Again, the property / rooms / breakfast OUTSTANDING !! Steve and Barbara B. - ELMIRA, NY

We were very happy with the Holiday Inn. The people at the front desk were professional and friendly. The room was large and clean. There is a microwave, refrigerator, and coffee maker in the room. The next morning we went down to breakfast. There was a wide array of items from cereal, to eggs, to bagels/toast, to juice, and coffee. There was also a fascinating machine that makes two pancakes in under a minute. They were delicious. When we left that morning we were wished well by the front desk person. By the way, there is an Olive Garden next door and across the street are other restaurants. Down the road is a gas station.

Da Woodspring Suites Rochester Greece nei pressi dell'aeroporto di Rochester con meno di 10 minuti al volante potrai raggiungere Università di Rochester e The Strong National Museum of Play. Questo hotel si trova a 15 km da Rochester Institute of Technology (università) e 12,3 km da Lake Ontario.Avrai a disposizone utili servizi come il Wi-Fi gratuito e un distributore automatico.Potrai usufruire di deposito bagagli, un servizio lavanderia e ascensore. Il un parcheggio gratuito è disponibile in loco.Rilassati in una delle 122 camere della struttura, complete di aria condizionata e TV a schermo piatto. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di combinazione doccia/vasca e asciugacapelli. I comfort includono scrivanie e sedie da scrivania, mentre le pulizie sono eseguite tutte le settimane.