"Booked this hotel for an evening on Trip, which noted that breakfast was included in the price, and part of the reason for booking.
We travelled, we arrived, we booked in: “your room does not include breakfast, but can be purchased at extra charge”.
While checking in an American lady was talking to the other person on the desk about how hot her room was and the fact that there was no air conditioning, this should have been a warning sign.
Went to our room dropped out stuff off, went and had an evening out, got back to the room, in a short space of time the room begins feeling hot, too much so for a comfortable nights sleep. Where’s the thermostat… oh no, refer back to the lads complaining earlier, there is not thermostat, there is no aircon.
Check if the windows open, one in the bedroom, one in the bathroom:
Open the bathroom one, oh heck, this opens out onto the room next doors balcony (something we didn’t have), which is then both a privacy and a security issue, as they could look into the bathroom, or indeed get through the windows if they really wanted to, so not an option.
Open the window in the bedroom, it’s right night to another rooms balcony, and whoever is staying there is up late taking and we can hear it all.
Eventually get to sleep, 04:30 first car starts up in the car park, which is gravel and now making an amount of noise.
Made reception aware on checking out, didn’t seem in the least bit interested. And let’s face it, they already know, we’d heard someone else complain the day before."