InterContinental Hotels Kansas City at the Plaza

Perfect hotel!

酒店前台服務五星級標準，態度到位，酒店裝修典雅，坐落在堪薩斯城市中心，是downtown數一數二的老牌五星酒店，距離周圍各個服務娛樂場所便捷，酒店內部設有market

每次出差都選擇這家老牌酒店，安全可靠，地理位置優越，到廣場吃飯購物都方便，酒店內用餐和吧枱都很贊

Our accommodations were fantastic and the staff was fantastic! Mark and Andrea treated us like gold, you don't often find customer service like that. We will most definitely return and look forward to that occasion!

The balcony suite i reserved was very clean, spacious, quiet and the view was very nice. Check in was a breeze. The staff was pleasant and professional. I needed bedding for the couch that later turned into a bed… housekeeping was quick to send up the bedding. Although I only stayed one night, it was a wonderful night.

From the time we checked in everyone was great. Anything we asked for we received and anything we didn’t we received. It was over and beyond welcoming.

We love Kansas City but this was our first time staying near Country Club Plaza. This hotel is PERFECT for location. All the shopping, entertainment and dining is extremely walkable. The staff was very friendly and helpful. However the portion of the hotel we stayed in seemed a little run down. At first glance it looked fine but once you looked closer you could see corners were cut and upkeep has been relaxed. Our room had a balcony with sliding doors which we loved leaving opening and enjoying the view. The room was a very decent size for a family of 4 and overall it was a good stay. I just hope they keep up on the maintenance and do good work.

The hotel is located in a great neighborhood and the property is beautiful. However they are probably short in staff. Front desk personnel is polite and amicable. Housekeeping is an absolute disaster! We stayed for 3 nights and our room got cleaned only once. Beds were poorly made and they left a huge garbage bag in our room. I even took pictures. I am not asking for chocolates in my pillow every night (which I actually should in a hotel like this) but at least a bed well made and a clean room and bathroom.

They need to update the locks on the doors, I have a 2 year old that can open it from the inside and squeeze himself out the door even if the anchor chain is applied. Also a lock in the bathroom is needed. Overall our stay is good