Super 8 by Wyndham Grand Island South

My friend, who is a combat veteran and a *** man, and has a service dog for stability, and I were going from Wyoming to Missouri. We chose the Rodeway Inn in Grand Island, Nebraska because of the price and previous experiences elsewhere. If I could give this motel a zero star, I would. General Manager was rude, uncaring and not sensitive to the needs of my friend, or myself. We were supposed to get a newer room, according to the reservation details, and we most certainly got the room no one should be in. Upon declaring my friend's service dog, Luna, we were met with hostility and a terrible attitude by the GM. We were told, if the dog makes a mess they would fine us $150. Also, the GM demanded a number for the service dog and stated that the GM's service animal had one and must be seen to be proven. My friend explained that that was illegal and there is no number for the animal. The GM finally gave us a room and we went to settle in. Apparently, the GM gave us an older, filthy room. Upon entering, there was a strong smelling of body odor. Body fluids were smeared on the walls, holes were in the walls, the toilet seat was broken in two, bathroom was disgusting, comforter was ripped and crusty, the nightstand still had a "Goodwill" pricetag on it, and so on. I pulled a corner of the comforter back and the sheets were stained and stunk. This room was far from newer and clean. All I can think is this was possibly a passive aggressive move on the part of the GM. My friend left for the Mainstay Suites next door to see about a better room. I went to the front desk to get a refund. The GM excused himself and came back shortly. He stated that we had used the room and there would be no refund. I think it was because I pulled back the comforter to look at the sheets. I asked him if he knew he would be contacted by someone about this and he stated, "I don't care". My friend and I did take pics before we left. I wouldn't recommend this place to anyone. Now, I'm out $136, because of this man's disrespect and poor attitude.

The hallways smelled musty, the bathroom was not very clean, and the light in the ceiling had no cover you could look up towards the rafters, the bed sheet were so worn think in a couple of spots they had holes in them, the refrigerator had food left form the pervious guests, the breakfast was not good, The curtains were dirty a child must have been in there with dirty hands all over the windows and curtains.