Utente ospite
7 febbraio 2025
As a long-time and frequent guest of the Indian Ocean Lodge, I was very excited to see what the new IOL, which had been completely renovated and remodelled, would look like and how it would affect me during my visit in November 2024. It had just reopened 5 weeks earlier. When I arrived at the hotel by taxi, I was very impressed by the new exterior of the IOL. I really liked the old hotel, but the new one is really a very successful upgrade. It starts at the reception and continues through the restaurant, the lobby, the toilets, the garden and the two new pools, which are now positioned right next to the rooms. The entire complex is now very open, modern and equipped with high-quality furniture. The bar in particular is now much bigger, nicer, stocked with many well-known drinks and with very good bartenders like Denis. There is always a wonderful view of the sea and Grand Anse beach from the hotel complex and the rooms. The food at breakfast and dinner is, as usual, very high quality and varied and, to my taste, even better than before. The upgrade to a 4-star hotel is also definitely noticeable in the service. In addition to the tried and tested staff that I have known for a long time, there are also some new faces from other countries. The staff are generally very nice, helpful and provide a very good service. Everything takes place in a very friendly atmosphere and a smile towards the guests is a matter of course. It is also possible to have an interesting conversation with the employees at any time, if time permits. Anita, who is responsible for reservations, has been very well known and trusted by us for years and is always reliable. Of course, we also got to know the new manager, Peter Alvis. He is a young, nice and likeable man who manages the IOL well and will certainly take it to the next level The entire kitchen team, led by Finette and Tony, deserves special mention for the excellent job they do. We would like to mention other staff members such as Taciana, Camilla, Michelle, Mariska, Florentina, Ch. Vasa and especially Samantha, who is always present and has a good sense for the guests' wishes. When my wife became ill, it was a matter of course for the hotel to call a doctor to the hotel. Once again, many thanks for that. We had a wonderful 18 days at the IOL and felt exceptionally well in all areas. It's almost like a second home. Thank you very much for your hospitality. One thing is sure, we will be back in a year's time to the now even more beautiful IOL. Unfortunately, I was only able to write this review now because I was unable to do so for a few weeks due to illness.
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