The Inn at Silvercreek

The lobby makes the building look like it’s going to be dated but nice. Which is typical with older resorts. Our room smelt horrible like cigarettes and was worse when we turned on the fan despite being in a no smoking room and facility. The bed was uncomfortable and had indents in the springs from years of other guests sleeping there. I let the front desk know about the horrible smell and he basically told me “the best we can do, is nothing.” I tried contacting the company on ******* and they gave me a number to booking who had no idea what I wanted and had no record of my booking. No one knew what was going on and the room was so dingy and the resort so unclean we decided to leave a day early and just foot the bill for the extra day we didn’t even stay. This place is wayyy overpriced for what you get.

It was a good room and would stay again. Room was spacious but poorly designed. The upstairs seemed to be an afterthought. End Table had a large unplugged lamp as there was no wall outlet near. Check in/Check out was easy.

The shower was a dribble. The bedspread on the murphy bed was too wide (since the bed is so close to the floor) which created a tripping hazard. The chandelier over the table is too low since it is basically in a walkway when the bed is down and taller people hit their head on it. The hair dryer is making bad noises and pieces are ejecting from it.

Coffee service e was set up in the room. But no cups. I checked with front desk. “We no longer provide coffee cups”. WHAT? That was crazy I thought I wanted coffee but had to drive back to town. Unbelievable Pool and hot tubs were awesome

Good/so-so experience overrall. Pros: pools and hot tubs run well, gym is decent, sauna hot, surrounding scenery is beautiful (as long as you dont have a view of the back parting lot like we did). Nice helpful staff. Cleaning staff was polite, prompt with messaging and towel delivery. Cons: property is very outdated. Needs a significant overhaul. Looks like the hotel from The Shining, wood panel walls, popcorn ceilings, dirty cheap carpet. Also, the fact that this property rents or leases to residents now is a big turn off. Its not just vacationers. I get it, its probably the only way to stay financially afloat, but we saw several drug deals, residents drinking in the parking lot, a one man vomitting. Was hard to move around in our room due to our bed was a wall pull down type bed. Most of the laundry machines wouldnt work, coins were all full and needed emptying. Lot of empty or closed businesses in the hotel, 2 restaurants needing to be leased. Was kinda sad actually. Seems like the hotel was probably bumping in the 70s and 80s. Needs investing. Overall we made it work, and it was fine. Close to great hikes and Grand Lake was fun to visit. And the National Park, of course, was right there.

The property was a little more affordable than others and had a decent room. The tub seemed old and not really maintained. No air conditioning during the day. Unfortunately, the first key card that we were given did not work and so we had to drive back to the front desk and get another one. The texting service is short-staffed, which is why we drove back to get a new key. Other than that, the place is fine.