Utente ospite
30 luglio 2025
The hotel has a decent location and is generally clean, even though there are ongoing renovations at the moment. Unfortunately, the service leaves a lot to be desired.
They don’t offer basic amenities like an iron for guests to borrow, which is standard in most other hotels at this level. Instead, they push guests to use their overpriced laundry service — ironing a simple polo shirt costs more than the shirt itself. I suggested they invest in just 2–3 irons for guests to borrow, and honestly, I’m willing to donate two myself if that’s what it takes.
The parking is also far too expensive — €21 per day, which is excessive compared to other options in the city.
My recommendation: choose another hotel until Hotel Saray improves its service and reconsiders its parking rates.
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