Ponta dos Ganchos

Excellent service and accomodations One of the best hotels we have been. Everything from the villas, to the public areas are impeccable,and service is outstanding. We highly recommend this hotel!!!

It is a pleasure for me to take the time to write this review. Also, it is a much larger pleasure for me to say that this is the VERY-BEST HOTEL that I have ever stayed in my life. Most of the best 5* hotels that I've ever stayed and enjoyed would be roughly a 3* hotel compared to Ponta Dos Ganchos. I've had read some reviews before going there, and most of them were fabulous but a few --I cannot understand those few opinions. Really. If you ever decide to travel there based on this review, you have my permission to write me directly if it does not meet your expectations. Short list of Pros and Cons: PROS: EVERYTHING! -The service: the best service we've ever enjoyed. There are ready for every need you may have and you will never get a "no" for an answer. -The kindness and attention of the staff: part of the service, but it deserves a separate chapter, is the kindness and attention of all the staff. They are definitely professionals. And big time. Junior, Mayzon, Lucas, German, Cleverson, every one of them helps make this place a unique place. -The-Most-Romantic-Ever: out of this world, everything is ready for a romantic and private ocassion with your love one. -The Bungalows: wow. That's all I can say because I do not want to spoil anything. Wow. Wow. Wox x 1.000.000 times. We stayed in Vila Especial Bungalow. Wow. You have your own pool, your own deck with chairs to sunbath, you own sauna, your own yacuzzi... in short, you own palace. -The restaurants: beautiful, complete, cozy. -The food: incredible. Great everything. Seafood, entres, desserts, meat. We couldn't stop enjoying their Kir Royales. -The special events: Dinner on the Island, Dinner in Veleza, just lovely and romantic. Several steps dinners prepare for only those who booked the experiencia, you can have a romantic dinner, alone with your spouse/wife/significant other/whoever you are with. -The whole place is FANTASTIC. The gym, small but good enough. Swimming pool: there is a large one that I did see but didnt use because we had our own pool in the room. The Loja, where we got some nice stuff as souvenir. The breakfast restaurant, from where you can see the coast. The flowers and plants of the whole place, in the middle of the sounds from birds, insects, the win. Total and relaxing natural silence. CONS: -The only CON I may find is if you drive from Florianopolis airport AT NIGHT. I DID NOT DO IT, so this is not an educated opinion but just a guessing. The road from Florianopolis is quite nice and an easy ride, except for the last 20' where there are a lots of zigzaging and closed curves as you travel by the cost and into higher terrains. Some passages of the road reminded me those of the Amalfi Coast in Italy. So, the only thing that I can recommend is to drive there while there still is sunlight. If you are looking for a romantic and reserved place, in a luxury environment, with the highest level of proffesional service that the hotel business can provide, this is the p

Stunning views, exceptional services. They go above and beyond in every detail. There’s nothing I can say here that was not already said about this place. It’s absolutely wonderful. Staff is incredible! A huge shout out to: Herman that made our experience very sweet - sharing his love of Argentinean dulce de leche with us! Wylian that was very kind in every breakfast! Very attentive! The concierge team that made our stay very pleasant and wowed us everyday with something special. We did standup paddle boarding, relaxed at the beach, did hiking and enjoyed our private pool and jacuzzi a lot!!! We plan to come back very soon!

This hotel is undoubtedly one of the best we have experienced in Latin America and ranks among our top stays globally for its type. Comparable in attention to detail and service to the Relais & Châteaux network or luxury hotels in the USA, we enjoyed a very personalized experience due to its limited number of rooms. The property blends with nature in a very serene atmosphere. The cuisine is consistently excellent, from breakfast through to dinner. We concur with all the positive reviews previously posted. A couple of useful tips: - The entrance to the hotel is only discreetly marked with a symbol on an intercom on a small fishing village. It's best to use GPS to find it or follow the provided directions if you're driving. - The spa offers wonderful massages. The setting, with the sounds of waves and birds, adds to the relaxation. Special thanks to Janaina and Carina for their expert massages.

Nice view but terrible food

Price/ quality of the service not there Hotel’s location is amazing but the service and the team needs to be much better.