Utente ospite
4 giugno 2025
When we checked in we were not offered breakfast, one of the room was at the front door next to the guest toilet , that same room was FILLED with cockroaches in the microwave , under the fridge all around the room, we requested to be moved to another room as we layed awake all night. The next day one of the other rooms we had booked ALSO had cockroaches. We reported it to the reception lady and she had the nerve to imply that we brought the cockroaches into the rooms!!! We were also accused of smoking in the rooms which we did NOT do . We had to go buy our own ashtray because one was not even provided. As you sit on the stoop you can see rats running around in the courtyard aswell!! We reported everything to the owner and she sent us a R500 fine for smoking in the rooms. She was also totally rude when we reported the issues. Beds had stains on them, not even a bottle of water in the fridge, when we left the receptionest could not have been happier, if I was her I would be ASHAMED to work there.... for a 4 star guesthouse I expected MUCH better. I DO NOT reccomend going to this guest house unless you want to sleep with cockroaches and socialise with rats next to the swimming pool, also don't expect breakfast because it won't be offerd. This was the worst guest house I have ever been to. 0/10 DO NOT RECCOMEND.
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