Hotel in zona Jakobikirche, Goslar

We arrived yesterday, and the hotel has met and exceeded our expectations. First, the staff are amazing. Polite, freindly, well informed and good English. We were given a map and shown the best routes to various sites. The recommended restaurant was excellent amd am experience in itself. 5 stars to all! Secondly, the room met our needs perfectly, with a bedroom on the upper level and the sofa bed set up and ready for the second sleeper. The beds, pilliw and linens were very comfy. The balcony with table and chairs was an added bonus. Thirdly, the elegant and modern bathroom was top notch, from the toilet paper to the makeup mirror. The shower had good pressure, enough hot water and plenty of towels, I am now enjoying a very, very delicious latte and juice on the sunny terrace, as I decide on the breakfast choices from the buffet. Highly recommended and very glad we are booked for a second night!

Das Hotel liegt abseits allen Trubels in einem Wohngebiet. Zu Fuß braucht man zum Marktplatz ca. 20Min. Wir hatten das nicht erwartet und dachten erst, die Adresse wäre falsch. Als erstes waren wir angenehm überrascht, dass es einen ausreichend großen Parkplatz am Hotel gibt. Der Empfang war herzlich, alles war vorbereitet. Die nächste Überraschung war, dass der Spa Bereich offen war. Es gibt eine Sauna, ein Dampfbad und einen überraschend großen Pool. Es ist natürlich kein Olympia Pool, aber für ein Hotel angenehm groß und nett gemacht. Das Zimmer war nicht üppig groß, aber für unsere Zwecke völlig ausreichend. Durch die Lage des Hotels abseits des Tourismus war die Nacht angenehm ruhig. Auch die von uns befürchteten Bauarbeiten waren nicht zu hören. Wie es aussah, werden einige Zimmer renoviert. Einzig ein kläffender Hund in einem der Zimmer war nicht so toll. Als Tourist muß man ja nicht unbedingt um 6:00 Uhr morgens aufstehen. Das Frühstück war nicht üppig, aber völlig ausreichend. Alles schien frisch zu sein und hat gut geschmeckt. Das Personal hat ständig darauf geachtet, dass auch um 9:00 Uhr noch alles am Buffet vorhanden war. Check-out war reibungslos, alles war wieder vorbereitet. Alles in Allem waren wir angenehm überrascht und werden auf alle Fälle wiederkommen.

We stayed here as part of a group. The hotel was very busy with both regional and international companies. We were amazed by the size of the dining room which was expanded nightly via adjoining room partitions to accommodate the masses. Our room was large and comfy with a built-in luggage rack and plenty closet space. What is certainly weird, and maybe this is a German thing, but my husband loved the instant cappuccino packs provided in the room, but these were never refilled. In fact, our mugs were left dirty and we had to wash them ourselves. No milk or creamer are provided, so you've got to take a little jug from the restaurant. No coffee or tea supplies were refilled during our time. Others in our group had the same experience. The front office service was hit or miss and generally I found them more engrossed in their tasks like balancing their floats than to attend to customers'. A front office agent should be forward facing I feel at all times, as otherwise you're looking at the staff from the side and trying to get their attention. The buffet was quite good as we enjoyed breakfasts and lunches daily. I wish the fish was done in different styles but I liked the variety nightly for dinner and lots of vegetable options. The dessert could have been was more innovative than mousse, mousse and mousse in different flavours with icecream. Some bread pudding, proper cake, a trifle or creme caramel, meringue, etc. would have been welcomed, especially by the international guests. I mean even German desserts like Apple strudel, Lebkuchen, Plum cake or other regional sweet would have been nice. Location is halfway between the railway station and the center of town and the little red land train to the castle starts & stops just behind the hotel so this is very ideal. We enjoyed the bar in the evenings. The bartender Salvatore was a delightful character; friendly and efficient despite not speaking a word of English. We would definitely stay here on a future trip.