Alia Cave Hotel

Recensioni su Alia Cave Hotel

Alia Cave Hotel

Kağnı Yolu Sokak, Goreme, 50180, TürkiyeDettagli hotel
Alia Cave Hotel
Alia Cave HotelAlia Cave HotelAlia Cave Hotel
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1 notte

Recensioni degli ospiti

4.3/5
Molto buono
65 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.3
Servizio4.4
Pulizia4.3
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Tutte le recensioni(65)
Recensioni positive(43)
Recensioni con foto/video(7)
Recensioni negative(4)
Utente ospite
Camera Standard
Soggiorno: set 2023
Coppia
27 recensione
4.0/5
Molto buono
Pubblicata: 12 ott 2023
房間乾淨,前台服務好, 早餐豐富,好吃。有兩點我不太喜歡:第一:房間衹給一人一個枕頭,第二:房間內有個圓形的洞,晚上睡覺是特別煩。不知道早飯餐廳能不能看到熱氣球,因為我在的幾天天氣不好,熱氣球沒飛。
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Atnan
Camera Standard
Soggiorno: mar 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 17 mar 2024
Sehr sauberes hotel Super Lage Personal sehr freundlich Kann nur weiter empfehlen Preis war auch sehr gut besser als 5 Sterne hotels
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Kateluosiailinnuo
Suite
Soggiorno: mar 2024
Viaggio con amici
5 recensione
1.0/5
Pubblicata: 23 mar 2024
首先想説酒店的整體設施和衞生不錯,雖然不是洞穴酒店,但內部客房也是洞穴設計,但是體驗真的有點差,我訂的是套房,但是入住當天給了我們一間很小很壓抑的房間,大小完全不是套房的照片,和前台的一位先生溝通了以後説沒有套房了,最後給了我們一間高級房,好不誇張的説那間高級房的大小是第一間的2倍啊。好在經過攜程客服的幫助我們退回了差價,另外早餐的品質也是很差,感覺有一些東西,前一天的還放着給客人吃。我覺得誠信是經營之本,沒有誠信固然是不會得到顧客的心,堅定地不推薦這家酒店。
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Utente ospite
Camera Luna di Miele
Soggiorno: apr 2024
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 20 giu 2024
真的牛的很,早起去吃早飯可以看到熱氣球,但説實話,早餐不太好吃,就麪包滑蛋什麼的,沒有米飯。酒店房間有浴缸,還可以
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Xiechunhuaer
Camera Standard
Soggiorno: giu 2024
Altro
9 recensione
4.6/5
Ottimo
Pubblicata: 9 lug 2024
還行 就是房間小 早飯還湊活
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Utente ospite
Camera Deluxe
Soggiorno: ago 2023
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 22 ago 2023
位置設施都很不錯的洞穴酒店很好的體驗,可以推薦,如果非要雞蛋裡挑骨頭的話,夏天沒有空調算一個缺憾
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Utente ospite
Camera per famiglie
Soggiorno: ago 2023
Famiglia
35 recensione
5.0/5
Eccezionale
Pubblicata: 4 ott 2023
очень понравился отель
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Federicodono
Soggiorno: nov 2023
Famiglia
3.0/5
Pubblicata: 1 nov 2023
Hotel in buona posizione.camere in stile grotta .Noi avevamo Una suite ampia e pulita.Ampio anche il bagno con vasca e doccia .colazione non soddisfacente,scarna e ripetitiva.Gentilissimo il signore alla reception notturno e le ragazze della colazione.Sgradevole nello stile e nel modo di fare invece , della ragazza bionda alla reception.Credo ci sia di meglio
Risposta dalla struttura: Dear Guest, Thank you for spending your precious time to share your beautiful experiences at our hotel with us. First of all, we would like to state that we are extremely happy and honored to see that you are satisfied with the facilities we provide to you, our valued guest. Your recommendations will be taken into account We would like to welcome you again in our hotel as soon as possible and thank you very much for your nice comments. Best Regards, Ceyda Doğan
Utente ospite
Soggiorno: gen 2023
Coppia
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
Tutto ottimo, signora fantastica. Se venite in Cappadocia ve lo consiglio vivamente. Troverete dal dolce al salata è una varietà di pietanze mai viste per una colazione da campione per iniziare al meglio la giornata sotto al sole cocente della cappadocia
Michael S
Soggiorno: ott 2024
Solo
5.0/5
Eccezionale
Pubblicata: 25 ott 2024
What a warm comfy hotel!! This was a wonderful stay. The room was warm and comfortable with a nice large shower and a comfortable bed and plenty of room. The floor lighting added to the ambiance. Breakfast on the balcony with 156 balloons rising to the sunrise was spectacular to see
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Risposta dalla struttura: Dear Guest, Thank you for spending your precious time to share your beautiful experiences at our hotel with us. First of all, we would like to state that we are extremely happy and honored to see that you are satisfied with the facilities we provide to you, our valued guest. We would like to welcome you again in our hotel as soon as possible and thank you very much for your wonderful comments. Best Regards, Alia Cave Hotel Management
958ivesh
Soggiorno: ott 2024
Viaggio con amici
5.0/5
Eccezionale
Pubblicata: 14 ott 2024
Me and my friends had a fantastic 3 days stay at this hotel. Helpful reception who went out of their way to accomodate our requests, from booking tours, restaurant recommendations, to having us use the pool from their sister hotel. And the views we’re fantastic as well. Nice rooftop giving us perfect view to watch the balloons pass by. Breakfast was also great! Topnotch all around!
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Risposta dalla struttura: Dear Guest, Thank you for spending your precious time to share your beautiful experiences at our hotel with us. First of all, we would like to state that we are extremely happy and honored to see that you are satisfied with the facilities we provide to you, our valued guest. We would like to welcome you again in our hotel as soon as possible and thank you very much for your wonderful comments. Best Regards, Alia Cave Hotel Management
Millie W
Soggiorno: set 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 28 set 2024
Amazing hotel. The host is so nice and accomodating. We left early on our last day and they provided us with a packed breakfast to go. Great location and view. Best view of the balloons and not crowded like the other hotel balconies. Nice rooms
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Risposta dalla struttura: Dear Guest, Thank you for spending your precious time to share your beautiful experiences at our hotel with us. First of all, we would like to state that we are extremely happy and honored to see that you are satisfied with the facilities we provide to you, our valued guest. We would like to welcome you again in our hotel as soon as possible and thank you very much for your nice comments. Best Regards,
832mh
Soggiorno: nov 2024
Famiglia
1.0/5
Pubblicata: 5 nov 2024
I am very sorry to write this review, but am doing so so that others don't loose a large sum of money like I did. I had booked two rooms for three nights at the Alia Cave Hotel. We were very much looking forward to our trip. My husband became ill so we had to cancel our travel plans, well in advance. I informed Alia Cave Hotel we would not be travelling to turkey due to ill health and would not be visiting Goreme. This was all done many weeks before travel. We were assured a refund. No refund came. I contacted the hotel and again I was assured my money would be returned. Again, no refund. No less then five times I contacted and each time was told yes, but no refund was sent. This makes me very sad, as we have rescheduled our trip and would have liked to stay at the hotel, but now will not and we will stay elsewhere. This is very bad customer service. It is deceitful and lying and you have lost a customer. Shame on you Alia Cave Hotel.
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Risposta dalla struttura: Dear Guest, Firstly, we feel terribly sorry for this situation and thank you for spending your precious time to share your experiences at our hotel with us. Your refund has been completed on 15th of November, the reason that it took so much time is because of the procudere run by the banks. We would like to welcome you again in our hotel as soon as possible. Best Regards, Alia Cave Hotel Management
Mitchell R
Soggiorno: ott 2024
Solo
5.0/5
Eccezionale
Pubblicata: 9 ott 2024
Very attentive management. Good breakfast. These folks are helpful in every way. They made small suggestions, from best location to view the hot air balloons to helpful tips about the breakfast selections,that improved my stay.The rooms are very stylish.
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Risposta dalla struttura: Dear Guest, Thank you for spending your precious time to share your beautiful experiences at our hotel with us. First of all, we would like to state that we are extremely happy and honored to see that you are satisfied with the facilities we provide to you, our valued guest. We would like to welcome you again in our hotel as soon as possible and thank you very much for your wonderful comments. Best Regards, Alia Cave Hotel Management
varun k
Soggiorno: giu 2024
Altro
1.0/5
Pubblicata: 21 giu 2024
Worst hotel I have ever stayed in. 1) Room cleanliness - 0, 2) toiletries- 0, 3) room wifi- not working inside the room, 4) windows- broken, Pathtic experience. I booked this hotel after reading the reviews & ratings on tripadvisor. But sorry to say, its totally opposite of what the pictures or reviews say.
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Risposta dalla struttura: Dear Guest, Thank you very much we are appreciated to share your precious time. We care your feelings and we always aim to constantly improve our services and facilities. We are sorry to find out that we failed to come up to your expectations. Our management team and staff have been informed of your opinions and comments. Please accept our apologies and please do give us a second chance if your travel plans bring you back to Cappadocia and we want to show you how we have improved in such a short time. Best regards