Broom Hall Country Hotel

On arrival there were 5 members of staff outside the front door smoking & vaping. The staff were polite during our stay. We had 2 rooms booked, 1 room only had 1 light bulb in the bathroom working out of the 4. Very poor shower, luke warm water. The other room had a very uncomfortable bed, low water pressure for luke warm shower. staff did try to rectify some of the problems once we requested. We ate in the restaurant, food choice was limited & what we did order was well below a average standard. Onion rings were socked in grease , as were the chips. Safe to say we wont be returning.

Afternoon tea on the patio was blissful. We booked for a surprise birthday treat. Service was amazing, set in beautiful Norfolk countryside, sun was shining. We happily wasted the afternoon there. Will be back again at Christmas, very impressed!

Fantastic Sunday lunch for my partners birthday. We were seated in the conservatory as we took our dog with us. Being a warm day the windows and doors were open overlooking the lovely hotel gardens and countryside beyond. Service was friendly and attentive. We both had roast beef with all the trimmings. Everything was cooked to perfection ~ really struggling to find anything negative! Great choice of desserts and looking at other diners plates they all looked yummy with generous portions! Can thoroughly recommend!

I am new to the area and booked an afternoon tea to celebrate my mother's 80th birthday. What a disappointing experience. We drove up and noticed a very untidy garden straight away. No choice of sesting as they had pre decorated the window seat with plastic happy birthday banners. There was a card on the table that said 'harpy birthday' which gave us a good laugh. The host had to check in the kitchen for the specialty teas. When the tray was brought, the sandwiches were roughly cut, crusts on and the bread looked squashed. When I picked up the prawn sandwich, it was overfilled and squirted out all over the table. Scones were lovely, but whipped cream rather than clotted and cheap plastic jam rounds that would have been not out of place in a travelodge breakfast bar. Cakes were ok but nothing special. There was a dead fly on the windowsill and I really hoped my mother would not notice it, but she said afterwards as she was directly opposite it, it was the first thing she noticed! All in all a let down, and wishing I had taken her elsewhere.

We've just come back from afternoon tea to celebrate a birthday and everything was very nice. We were greeted on arrival at Broom Hall by the lovely Buddy who is a very friendly and gentle Golden Retriever and then shortly after by an equally friendly human who showed us to our table in the brand new and literally just completed restaurant on the site of the old swimming pool. The finger sandwiches were nicely chilled, generously sized and consisted of; Tuna and Mayo, Cheese and Pickle and Ham and Mustard all on different types of bread. There were fresh, warm cheese scones as well as fruit ones complete with strawberry jam and cream and a selection of cakes, macarons and tray bakes too. Broom Hall is almost 100% dog friendly, although dogs aren't allowed in the new restaurant where we sat, and I can recommend it as somewhere to go if you fancy being spoilt with beautiful surroundings as the gardens looked gorgeous. We didn't stroll around them however as today was rainy and thundery so we stayed indoors. As it was a midweek visit the hotel was very quiet and we had the restaurant to ourselves so atmosphere was slightly lacking but I'm sure on a Saturday night the place would be much busier and livelier. If I might offer a couple of small suggestions, they would be to have a different brand of strawberry jam on offer with the cream scones as the small tubs we had were noticeably missing anything that resembled an actual strawberry and were just blobs of sweet, pink jelly. Also, if the cream on offer was changed from whipped to clotted it would be so much more luxurious as for me, clotted cream is an absolute must on a jammy scone. The selection we were served wasn't the most imaginative as on visits elsewhere we have been offered a bigger selection of savoury treats but we still enjoyed what we had and at £16.95 each felt it was reasonable value for money.

I can’t agree with the negative reviews here I’m afraid. Probably the best Xmas meal I’ve eaten out and the best value. Plenty to eat, cooked perfectly and very tasty! Staff were lovely and we’ll definitely be back next year!