Super 8 by Wyndham Gloucester

The room was dirty. I ended up leaving

Absolutely the worst hotel experience I’ve ever had. I booked my stay with the option to pay at the property, but the hotel called me in advance and demanded full payment before arrival. On the day we arrived, we called ahead to inform them we’d be checking in late, but when we got there, no one was at the front desk, the door was locked, and the place looked completely shut down. We were left waiting outside until 3 or 4 in the morning. Eventually, someone showed up and gave us the room key — no apology, no explanation. As soon as we entered the room, we were hit with a terrible smell, like someone had peed on the floor and left it to dry. The bathroom looked like it hadn’t been cleaned in days, with dirty, used towels all over the floor. The next morning, we explained everything to the front desk and asked to change rooms or get a refund. He refused both. We contacted *******, and they said they would speak to the hotel to try to get us a refund for the remaining two nights. But after we checked out, the hotel staff changed their story and said they would only refund us for one night minus some unexplained “fees.” I didn’t argue — I just wanted to leave that place. Until now, I haven’t received any refund at all, and they still haven’t returned my security deposit. Do not stay at this hotel — it’s a complete nightmare. It’s dirty, dishonest, and unprofessional. For your own good, stay far away. I will never stay at any Super 8 hotel again — ever.

Shadynasty Jebus this place was something. The office is locked and you have to hit a buzzer to get someone to come to a window where everything is done through a small slot. Definitely doesn’t inspire a feeling of safety upon arrival. Checking in the guy showed up after a few minutes. Checking out took much longer. I actually had to call the motel, was put on hold, and then she came back and said she couldn’t get in touch with anyone either. Why is the motel phone number outsourced and how is that even a real answer? Anyways, room was clean. No water pressure in the shower. Maybe it’s one of those low flow save the planet shower heads, but it’s not. Toilet wasn’t great. Thankfully I didn’t have to poop because the water flushed in slow motion and eventually not at all. Fridge made a loud clicking noise the whole time. I rarely leave negative reviews but this place was nuts. I’ve never stayed at a motel where the office was locked with a set up like a drive thru bank slot. Stay somewhere else.