Hotel in zona Ross Reserve, Glenfield

I stayed for 1x night for a work trip and really enjoyed it. Or though i was only at the motel from about 8pm that night and checked out early the next morning i was super impressed. Im not sure why but i didnt expect much as we normally stay at the bigger hotel chains for work but i was super pleasantly suprised. The room was large and spacious, warm, cozy , nice big sofa to huddle up on and watch tv. I am gutted i couldnt take advantage of the spa bath as i ran out of time, but i would definately recommend Aristotles :)

Avoid this place like the plague. I booked the “suite cabin” for three nights and although the bed was very comfortable and the reception team were really nice there is nothing else going for this “Hotel”. From the moment i stepped into the room i was hit with the overwhelming smell of musty air. I immediately opened the A/C cover to find what appeared to be 3 years of dust buildup. I reported to the reception and was advised that it would be cleaned in the morning and to my surprise, upon returning to the room at 5:30pm it had not been done and the room had not been serviced at all. The room was dirty with mould around the bathroom skirting, dirty hand/finger prints all over the walls, all of the crockery/cutlery and glassware had to be washed as they were all still un-clean, one if the bath towels had makeup on it, the a/c was filthy, the coffee table still had sticky stuff all over it from a spilled drink and there were spider web’s hanging from the bedside lamps. When i sent an email to ask if the rooms were serviced daily (as my room was not cleaned at all) i was told that i had the only key for the room, hence why the room was not cleaned, and was asked to leave the room unlocked so that the room could be cleaned. I’m sorry, what?.. The internet is the worst ever, constantly dropping out and for the three minutes that you do have a connection you cant even load a 1 minute Youtube video as it will just keep stopping, and then eventually drop out where you will have to reconnect again.. ughhh. The bar (on the hotel ground’s overlooking the Pool) was apparently a completely separately owned business and way over priced. A chicken Caesar Salad will set you back nearly $30 and a beer will cost you $15. These are prices that you would pay in a 5-Star hotel not a shabby motel bar. The owner of the bar was outside drinking with his “buddies” and when the bar had just closed 2 minutes earlier, and I attempted to get one drink, i was told that i could not be served as the bar had closed. I asked why the gentleman standing next to me was able to order a round of drinks for he and his friends, i was told that “he is the owner”. Righto! Great look Mr. Owner!! Stay away from this place, there is plenty of better places in the area and really good air bnb’s which is where i ended up.

Sono stato deluso nel mio soggiorno in questo hotel. Anche se la posizione è conveniente per molte cose è quasi impossibile trovare parcheggio vicino. Ci sono un piccolo numero di parcheggio nel seminterrato, ma non abbastanza per una piccola frazione di ospiti totali. Trovare parcheggio stradale in questa zona è un incubo, soprattutto quando le scuole locali sono in sessione. La nostra stanza era piccola ma altrimenti va bene. Purtroppo il doccia nel nostro bagno era molto difficile da usare senza inondare l'intero posto. Alcune partizioni di vetro o migliori tende da doccia erano necessarie. Il nostro soggiorno è stato anche interrotto dal rumore di costruzione in corso da un sito addiacente. Non è colpa dell’hotel, ma annoiante comunque. Questo impianto ha chiaramente un accordo di marketing con il vicino Goodside. La buona parte è stata ispirata come ”una splendida collezione di migliori ristoranti boutique e bevande di Auckland - uno dei più deliziosi destinazioni alimentari di Auckland”. Così, sulla base della raccomandazione dell'hotel, abbiamo coraggioso la pioggia e andato a controllarla. Non era né delicato né aperto nella maggior parte dei casi. La cosa migliore che ci fosse stata una franchising di Metroway. Alcuni ristoranti potrebbero essere stati aperti durante il giorno, ma il posto era morto la sera. Siamo stati letteralmente gli unici potenziali clienti in questo luogo. Non mi aspetto che Goodside sopravviva molto più e certamente non lo consiglierei a nessuno. Penso anche che sia una cattiva forma che Quest l'ha approvata così favorevolmente.

We had the most amazing experience staying at Fernz. We booked last minute and the manager was so accommodating. The room was so beyond our expectations and was lovely and clean. Such a great location and we loved exploring Birkenhead. Literally planning a trip back and won’t stay anywhere else in Auckland from now on!

We had booked a double suite at this lodge,but on the morning of our reservation my partner woke up really unwell.I phoned Ted the manager & he was so understanding & kind & didnot charge us for our room.The management of this lodge are excellent & I look forward to staying with them next time .

Ho visitato gli hotel ogni 3 settimane per qualche mese e questo è certamente il migliore ancora per la dimensione e il prezzo. I letti erano molto comodi, che è un must, come qualcuno con disabilità. Il personale era piacevole e professionale. Il doccia avrebbe potuto essere un po' più pulito in generale, ma sarò di nuovo presto. Grazie :)