Scopri il tuo soggiorno a Glenelg East

Impianti: non è buono, no? Salute: non è buono Ambiente: sì Servizio: ok Non è l'ultima volta che il ricevimento di 24 ore deve prestare attenzione all'ingresso.Va bene.Non c'è ferita dura.Il prezzo è anche ragionevole.

Very nice place to stay. Great location etc. My only criticiscm is the tv is fixed to the wall nownere near the beds, so you cant watch tv in bed, and, the double couch was just too small and cheap an uncomfortable frankly. Definitely in need much better bigger comfy couches in the rooms.

Overall we have a pleasant stay. Nice View & Perfect Location.

This is a beautiful Hotel in a fantastic location. It is truly superb however my experience with the staff was below par. I had to ask the cleaner not to talk incessantly and loudly outside my room at 8am in the morning. Breakfast was sloppily served and the breakfast buffet area was disjointed so people and plates are bumping, the omelette ordering system wasn't explained and the staff looked at me like I was stupid and causing them inconvenience. The pancake maker needs servicing. The CEO of the hotel was talking to his staff at 10:15 am which was 15 minutes before breakfast service stopped. I recognised him from his picture on the TV in the room saying how privileged the hotel was to have us as a guest, however he didn't smile at his guests or stop and say hello and ask perhaps how our experience was. He was aloof and disinterested and I think that is how his staff act too, eg the cleaner was not genuinely sorry for causing the early morning noise, nor was the reception staff truly respectful when they allowed a one hour room use extension but forgot to apply the extra time to the key lock so I was locked out and had to come down 8 floors to rectify get access to the room. The hotel has an offer that if you do not get your room serviced on a 2 night stay then a $10 food voucher applies. Well, that exercise turned out to be like stealing gold. I was eligible for $20 as I had books two rooms but staff were really reluctant to acknowledge this offer. It's a great idea as it saves them costs to launder sheets and towels and also saves costs to clean the room and replenish toiletries. I don't know why they appeared so reluctant to honor it. Except for staff and customer service this hotel would receive a five star rating from me but now only a three and a half.

Very friendly staff. Extra secure. Clean rooms. Was a hot 🥵 day but pool was covered. Will stay again.

No reception or front counter. To get in is is similar to booking cases at the airport with a computer system at the front door. Had a problem with the operation (probably me) and no sense out of the first phone call for help but no worries with the second call to another number. The place is looking a bit tired in the hall ways however painters are working out side so maybe going to do the interior. The room was good size being an older place, bathroom new and modern, overall a nice room with usual facilities, a look out over the city. 10th floor. Would go back again in the future.

服務人員都挺友善的，即使我不會英語，服務人員用手機幫助翻譯成中文幫我解決問題，入住非常開心

Una grande posizione centrale. Molto comoda. La mia unica denuncia è che non c'è luce nella scala esterna accanto alla sala di negozio di legno. E' pericoloso se torni a casa dopo la notte, come non si può vedere le scale. Altrimenti, un hotel pulito e temperato . Grazie.

La stanza ambientale è in generale

Easy check in and parking available. The rooms were big. The windows and carpet need a deep clean but the location is great and exactly what we needed for our overnight stay. The shower in the main bathroom however is not accessibility friendly as you need to step into a high bathtub with no handrail for support.