SureStay Hotel by Best Western Glendive Yellowstone River

Excellent staff! Candy was so welcoming. Thanks for your kind assistance. Good breakfast. Clean room. Within walking distance of good restaurant. Thanks again!

I'd had a long day near the end of a long trip, and searched the trunk of the car in vain hopes of finding a few items that I'd probably left behind someplace days earlier. Concerned that I was OK and might need help, the woman staffing the front desk came out to make sure I was OK and to offer assistance, and then made sure that I got the nearest room so that I wouldn't need to tote my things very far. Heads-up, welcoming, go-the-extra-mile service, with a smile. There are other choices here, but on what's likely to become a regular stop between my new home and old friends, this is the place where I'll stay.

No one to check us in. Two numbers to call. Called the local number. No answer. Texted that number. No reply. Called a Florida number. She said she would be right there. The person with the other phone number came down. She said she had not been notified by me. She was not clean. Scatterbrained. Motel is fine, front desk personnel not acceptable.