The Fullarton Park Hotel

I booked my granddaughter and boyfriend in here. They leave out towels to wash but there isn't a shower nor a toilet. You have to go along a small corridor the down 3 stairs. Imagined lookimh for the loo after spending your wages on their town prices drinks. Surely these are your basic human rights.

Me and my boyfriend stayed in room 1 and it was stunning and it was spotless, it is also very reasonably priced. We were there for a function on a Friday night. The decor is beautiful and the staff were brilliant so attentive. We also had food in the hotel separately and it was spot on. Great location if you don’t want to stay in the city centre with all the noise I highly recommend it

Great twin room (rm4) with tea/coffee facilities , additionally had a selection of free toiletries , beds were very comfortable and had a great sleep. Ate in the restaurant & food was very good , the waiter was friendly & helpful . Would definitely stay again

Arrived girl behind bar was friendly, then she handed us our key and showed us the stairs to go to get to our room, then she went back behind the bar. Didn't go over hotel rules about breakfast, supposed to be free WiFi wasn't told what the password was. Rooms could really do with a major upgrade! Room was very dark even with the light on, blind was broken so couldnt get it any higher to let more light in. Beds have a dip in the mattress so were not comfortable to sleep on. Bathroom had nowhere to hang clothes when you went for a shower. Shower could have done with a good deep clean, lots of grime round the tiles.Room did have a kettle for tea and coffee making, unfortunately the sick in the bathroom is so small you struggle to get the kettle under the tap and out again without spilling water. Had some food before going out that night, very small bowl of macaroni cheese with one very very small piece of garlic bread, macaroni cheese was very runny. Noisey at night when we returned with staff members and locals outside. Staff really not friendly or helpful at all. Free breakfast is offered but it only tea, toast and cereal, was told we could have a cooked breakfast but the chef didn't start until 10.30, check-out was 10am. Who wants to wait around for half hour to get a cooked breakfast. We ended up going to the local shop next door, which I will say was amazing and well worth the money. Certainly would not and will not be staying her again. If I could give it Zero stars I would so had to give it a 1 star

The food on Mother’s Day was the worst thing I’ve ever tasted in my life!!bits were cold,bits were mild and other bits piping so must be reheated microwave food,customer service was rubbish as well never took the drink order for ages,waited ages on the drinks and then when food was delivered 1 of the party of 6 had been forgotten and had to wait another 5 minutes for it to come! To top it off all mothers get free champagne and we had 2 in our party and weren’t offered nothing I will never return here ever again

DISGRACEFUL CUSTOMER SERVICE! DONT BOOK FUNCTIONS HERE!!!! I booked and paid deposit in January for my son’s 18th birthday. Was clearly advised in the hotel when paying that the balance was due a couple of months before the party at the end of June (so end of April) … was given receipt of payment with no paperwork telling me otherwise not even an email (despite requesting this) ! Received a phone call from someone in admin at the hotel today out of the blue who was being beyond rude to me from the off, demanding to know when I would be paying my balance that was due last month all of a sudden. Asking why it was late like some sort of debt collector . I tried to explain that this was news to me and I needed to talk to my partner and we would get back to her later today to pay the balance as I was quite shocked it was suddenly due but she continued to be super aggressive demanding payment! In the end I decided to cancel the party as I just felt her attitude was so shocking, especially when the issue was that the hotel had not explained about this due date to me on the first place. Still cannot believe why this person thought this was an ok way to treat a paying customer. I was already unsure of this place to begin with as have heard horror stories about other people’s bookings. So sad really that a hotel like this gets away with treating their local community like this! We used to take our kids there for football presentations for years. Wont ever be back now and will tell everyone I know to avoid!