Ibis Styles Glasgow Central

浴室水壓很好，非常滿意

This is a new Ibis Styles hotel in central Glasgow. It is newly opened and I will definitely stay here again. The rooms are all music themed (Ie the carpet has pics of the barrowlands market, it’s lovely and there are band names written all over the bathroom wall). The hotel is very modern (neon signs at reception and bar. The staff were so lovely. The breakfast is buffet style but really fresh and lovely ingredients. 10/10 here. A plus factor is, it is served until 11am at weekends A bonus is it has a 12 o clock check out policy (a massive plus for me as I like a sleep in)

Everything was so nice in the beginning but the housekeeping issue was a disaster. I stayed 6 nights and only used the housekeeping service for 2 nights. The first one was okay but they left a used lipstick in my bathroom which I never understand as there was no lipstick in anywhere and this was not belong to me anyway. The second was a totally freak show. The housekeeping took my card which I left it on purpose to cool the room for the air conditioner. Moreover, they did not change my sheets and made my bed with the dirty sheets even though the sheets had dye and dirt on them. When I went to reception and told about the issue I got a funny answer that they cannot do anything about it because the housekeeping company is different than the hotel's management. The girl in the reception added that the housekeeping services do not include changing the sheets???? Which is so funny because they did in the previous one and what kind of a housekeeping service is this anyway if they are going to make the beds with dirty sheets???? They said they cannot change the sheets as well since this is not in their job description. When I asked for new sheets they handed over the sheets to me and I had to change them by myself. However, the sheets were dirty again!!!! So i walked into reception again and this time manager came into my room and change the sheets herself. Unbelievable experience.

The young girl & guy who checked us in where great very friendly & knowledge able it was a pleasure staying there 😊

Spot on for a nights business stay. Easy access to public transport, clean tidy and tasty breakfast.

Ibis Styles Glasgow Central is a good location to stay should you intend to layover in Glasgow. It's about 10 minutes walking distance from Glasgow Central Station and within 15 minutes from fast food eateries and shopping places. Rooms are clean and basic amenities are provided for. Breakfast is good and incorporates a mix of international and English cuisines. HOWEVER, I have had a bad experience regarding a certain payment. I booked this hotel via Trip.com and have prepaid for my stay. When I checked in on 17/7, I was told by the receptionist of that day that my card details were needed. I was assured that there would be no deduction performed and that the details were only required should there be incurred damages in my room during the stay. Yet, on the same day evening, I received a notification that 143 pounds had been deducted. I questioned the receptionist of that day and was reassured, and I quote: "There was this transaction made to confirm that your card is not a dunce and is payable." The next day, before checking out, I reconfirmed with the receptionist of that day (18/7) if the money would be refunded to me. After checking on their end, they said that the money will be refunded. This morning (19/7), I have just received another notification that the status of the 143-pounds transaction has changed from pending to approved. I am disappointed and upset regarding this, and I would like to urge future travellers to be wary of this incident.