Hotel in zona Shiv Mandir, Giridih

I had booked 2 rooms for 3 nights. One of the the rooms had issue of smell and they acknowledged and changed to another room. Both rooms were different though had booked deluxe rooms. The smaller room had few issues with bathroom fittings. But overall the room and bathroom were clean and room service was also prompt. Food was okay but good breakfast options were provided each day. Overall a nice stay in the town.

Le camere sono pulite, il personale utile, la posizione migliore, il generatore di backup.

3. C'è un enorme problema di ac elettrico non funziona correttamente nessuna remota per ac, anche i geyser non funziona correttamente, la stanza e il letto non sono puliti ogni giorno. Nessuna acqua, nessuno occhiali nella stanza, nessun cibo, nessun kit per bagni, nemmeno nessun intercom nella stanza.

I guess ”Poor” is the wrong word for Parklane Resort and its staff specially Mr. Vikarnt Verma and the front office staff ****** Singh. The best word to define them was Greedy and Notorious. Now I will explain why I am saying so, I have a booking in this resort for 2 nights that is 18th and 19th Feb 2020 under booking reference ID ********* via Agoda. As we were traveling to Dhanbad from Lucknow due to traffic congestion we reached late around 8:00 PM in the night and these guys canceled our booking and said they have not received any booking via Agoda. The best part Mr. ****** and ****** is trying to explain technical jargon. Dude, I manage a site with a billion transactions in 24 hours and I know what Agoda is. So after a long tussle, they just asked us to leave their resort by saying that they have arranged our rooms in Kings Resort which is just a dumping ground for us. I have not expected such a low mentality from these folks as we were a group of 10 people with kids & oldie people and we have booked an executive room so you can understand what kind of service we were expecting. This brings me conclusion either that Mr. Vikrant Singh is stupid and is not fit tourism industry or he is incapable of handling the situations like this. I would not say any good word for Mr. Vikrant and Pinky for selling our booked room to someone else who has booked the marriage hall in their resort. They have just unethical business practices with poor executioners like Mr. Vikrant and Pinky.