Premier Inn Chatham/Gillingham (Vic Pier)

Good location

i wos atyour premier inn with my wife we stay a lot at your site one of your ground floor staff wos very rude as we wher eating and she wos loud and swerring a lot she wos very unprofessional she wos shouting at the kitching staff all we could hear wos her abusive behaviour i dont thik this is appropriat behavior for one of your staff i got her name it wos sarah this is not the first time she has been rude to people i herd her say to one older couple if you dont like the food then dont eat it very soory to wright this review but she is rude

The difference between a good hotel and a great hotel is the attitude of the staff. We were greeted on arrival by Joanne, who was personable and cheerful. The room was everything that you expect from a Premier Inn:it was warm, clean and bright, with very comfortable bedding and pillows. We chose to eat in for evening meal and both meals were hot, tasty and reasonably priced. They were served promptly by Joanne,who ensured that we had everything we needed. Having enjoyed an excellent night's rest, we went down to breakfast, which was cooked by Les. Nothing was too much trouble for him and the cooked breakfast was delicious. Once again, Joanne was on hand to ensure we had everything we needed and breakfast crockery was cleared away promptly. We have stayed in several Premier Inbs recently and can say with absolute certainty that the staff in this one create a positive, cheerful environment, which makes the hotel stay an absolute pleasure. We will have no hesitation in booking again when we are back in the area.