Hotels con Colazione a Getzville

Our stay at the Fairfield Inn, Buffalo was a big disappointment! The main reason we book this hotel is for it’s pool and hot tub. A year ago we stayed at this same hotel and the hot tub was out of service. This May, we stayed at this same hotel and found out that the pool and Hot tub were both closed. We use our hard earned points to stay at the Marriott chain hotels that have the amenities like Pools/Hot Tubs etc…but both times we were left disappointed. Last year I wrote to the Manager to express me disappointment, but never received an acknowledgement from him! This May, I let the Front Desk know of our disappointment and left info of our stay with the desk. Sadly, time has gone by and no acknowledgment. I really don’t like complaining, but when services are not provided, some compensation in points, should be refunded. The Manager never returns any feedback. Would I stay at this Hotel which offers a Pool and Hot Tub, in the future? I don’t think so.

La stanza è OK, la colazione è molto semplice, il cibo è innocuo, la reception ha sempre avuto caffè e tè e acqua calda.Non c'è nessuna acqua intorno, ma non c'è un ristorante cinese molto delizioso.