Hotel in zona Galatex embankment, Germasogeia

L'hotel è molto bello, dotato di palestra e piscina con bar all'interno, spa, tre differenti ristoranti e qualche negozietto al suo interno. Il personale della reception non è molto sorridente e non si sforza di aiutare gli stranieri nella comprensione, tuttavia Lilia è stata molto gentile e disponibile nel aiutarci. Il personale del bar è solare e molto disponibile, in particolare Vana, Marek e Gioko sono dei ragazzi splendidi che hanno reso ancora più piacevole la nostra permanenza in hotel. I camerieri di sala e delle stanze sono super gentili e nonostante le difficoltà nella comunicazionione si sono dimostrati molto gentili e pazienti ma soprattutto sempre pronti a soddisfare le nostre esigenze. Al nostro arrivo ci è stato inoltre offerto un cocktail di benvenuto e per il mio compleanno ci hanno gentilmente offerto la torta, omaggiando inoltre di un piatto di frutta in camera per il nostro ultimo giorno. Hotel fantastico ma io metterei in reception gente più solare che ama fare il proprio lavoro.

This is a great hotel! We stayed as a family of 3 and have found it to be very pleasant! Rooms are a fair size and cleaned every day, with fresh linen and towels (apart from Sunday) Good selection of drinks! And the ice creams were nice! Pool area is clean and has everything you need, and we never struggled to find sun loungers (may be a struggle in peak season though) The snack bar was fantastic and the staff were lovely! Infact the majority of staff were very nice and all spoke very good English; Food was OK, not the worst and not the best, the oriental food was beautiful though! Breakfast, not bad, lunch, great (we just used the snack bar which made nice toasties and sandwiches), evening meal, my partner is fussy but I did find it ok, especially the oriental food! Greek night was probably the worst for food, BBQ was ok (bit smoky, bring an inhaler if you’re asthmatic) and we are yet to try the Italian restaurant. Balcony is a little small, nowhere to hang towels/ clothes to dry (definitely bring a travel clothes line with you) We weren’t huge fans of the night time entertainment, some of what we did see was great but some was not so great (however there are plenty of things going on through the day, I think it depends on your personal preference), we just prefer to go and explore the area. We did play bingo a couple of times (top prize money too!) One other thing to note (could be a pro/ con depending) but Limassol itself is absolutely huge, I completely underestimated the size of the place, however there is a regular 10 minute bus service (number 30) but it does get very very busy. (Tip: download the “Moovit” app and it has live bus times/ journey planner) Limassol itself is very spread out (it’s not like some places where everything is on one *****) and it takes around 20 mins by bus to get to the marina and old town. The people here all speak very good English though (even the locals speak to eachother in English) and I found it to be a relatively safe area even at night time. The water park was a great trip out as well, definitely worth going! (Only open Fri-Sun when we went) I wouldn’t return, but again that’s a personal preference and we aren’t people to go to the same place twice. But if you’ve booked this hotel, fear not as it is a decent place and I would rate it 4 stars! If you want a nice 4 star then this is the place!

My partner and I have just returned from a two week stay. The Check-In was quick and easy the manager was polite and pleasant he explained that due to Covid restricts there was no buffet but we could have unlimited plates of food all we had to do was ask. It’s a shame this wasn’t relayed to his staff as when we requested more food (the dinner portions were small) the lady serving us Anna was somewhat rude telling us she would charge our room even though we had paid for half board and told us we couldn’t have anymore food because they have other guests to feed! When I requested some water with our meal she gave me tap water bearing in mind there was a water dispenser of fresh mineral water! Anna seemed to lack professionalism and had a general disregard for the guests especially when I slipped over in the reception area because the floor was wet I cut my hands and arms she didn’t do anything to help me and couldn’t care less that I was needing first aid. The manager did speak to me about Anna and apologised about how she behaved but the damage was already done it’s a shame because she did put a downer on our stay Breakfast was always the same food everyday which by the end of our 2 week stay we were really bored of! we were served most days by Mr Antonio who was always polite and would check on us if we needed anymore he was the most loveliest member of staff. The hotel in general is quite dated and approx 30 mins walk from the city centre, we did get a bus pass which we used everyday as there is nothing to do in the area of the hotel. We used the pool everyday in the afternoon after we had been out for the day. On our final day we decided we would spend the day around the pool, beware lots of locals come along at the weekends and take advantage of the free pool all they have to do is buy a drink to get to use the pool this is a shame because it takes away exclusivity for the actual hotel guests. Another point to note is they advertise that they have 2 pools one indoor and one outdoor plus a sauna I was told they only have the outdoor pool maybe you need to update the information about your hotel on your website.

I really liked the hotel and staff for my visit this year. Yes minor faults in the room, but this is a 3-star hotel, so did not expect a flawless experience. The staff was always friendly and helpful, I was mainly there for warmer weather and ankle rehab via the pool onsite, which I might add was great. The O'Brian bar staff are busy at times and that can delay service, but it's not meant to be busy like a UK pub. The room was acceptable with a balcony view of a new build called the Trilogy, so although they started work at 6.30 am the double-glazed door kept a vast amount of the noise out. The best balcony experience would be poolside as this captures the sun for most of the day, and 1st floor has an extended balcony with a table and a sun umbrella. The reception also has a supply of towels for the pool, so you do not have to take the towels out of your room. Checking in and out was great, and they have a spare area for luggage to be kept after checking out so you can still explore the area before your taxi arrives back at the airport. I shall look forward to returning to this hotel, based on the service and the prices.

We stayed here recently. This is quite a stunning hotel very near to beach & harbour. Splendid location & the hotel is modern whilst still retaining its historical charm. The rooms as beautifully furnished & luckily enough we had a rear side room that was away from a late night club oposite. We had one super interaction with Aggis who served our breakfast on 2 of our days. He was polite, friendly & efficient although on his own with quite a few tables to cover. So thank you Aggis for your kindness. However 2 things that disappointed & unfortunately stops me marking 5/5 Our room had a toilet beyond the shower cubical & you needed to transit the shower area to get to the toilet. Now if someone has had a shower you need to transit a wet area to get to the toilet. Also the screen for the toilet / shower area did not go up to the ceiling so very limited privacy. Not good in my eyes. We were on a b/b package & was told that we could order anything from the menu that had individually priced items for those either on a room only basis or non residents. My wife ordered a second Americano that the receptionist who was doubling as a server deemed we should pay €4 Euros for. My point is is that l could of had anything from the menu & not paid more but have 2 coffees & the hotel wants to squeeze another €4 from you. We paid about €450 for our stay so felt it was penny pinching I paid but was not happy

Perfect spot to stay if you intend to explore Limassol. My Husband and I stayed at this hotel for 3 nights with the intention of exploring Limassol city. The hotel is located in the heart of Limassol, in close proximity of the old town, harbour and the beaches. The hotel was impeccably clean and tidy and had good vanity products along with good quality hair shampoo/conditioner products. The bed and pillows were comfy and the layout of the room, with sofa bed, balcony and cooking provisions was perfect. The hotel had a small pool on the top floor, which we would have used but didn’t have the opportunity to. The Reception staff, apologies that I don’t have names except Tony! All staff that we encountered were absolutely amazing and incredibly helpful. They sourced excursions for us and gave excellent advice of areas to visit in Limassol and made recommendations of restaurants and reservations. Excellent choices, resulting in us visiting one restaurant twice. If you intend to visit Limassol for a short city break, don’t hesitate and stay here. The area is safe and if you need and additional amenities, the hotel staff will be more than delighted to help.

Posto incantevole in cui soggiornare, un po' troppo caro, ma nel complesso è stata un'esperienza meravigliosa. Perso alcuni punti sui numerosi ritardi che abbiamo avuto. Sia dal servizio in camera che dal team. Il direttore principale ci ha regalato un delizioso bouquet e ci ha fatto sentire al caldo. Il manager di Locatelli, Mario, il suo team e il capo ci hanno regalato la migliore esperienza di sempre!!! Siamo tornati diverse volte a mangiare lì e si sono presi cura di noi ogni singola volta. Preparare cibo vegano/vegetariano incredibile e Apu, il nostro cameriere, ha assicurato che tutto fosse fantastico. Le strutture termali sono uniche, abbiamo apprezzato tutte le aree e la piscina di sale ma il massaggio era così così, per il prezzo che abbiamo pagato. La sala colazione era molto rumorosa, i camerieri litigavano ed era molto rumoroso. Anche la musica costante che risuona ovunque non era allineata con la serenità che questo luogo mira a creare. Eravamo ai piani alti e potevamo ancora sentire la musica della piscina fino a tarda ora. Torneremo sicuramente a Locatelli. Per quanto riguarda stare lì..potremmo fare un altro tentativo.

Prenotato con Booking per due mattina distanza di 4 gg l’una dall’altra. La prima notte camera favolosa e personale di reception gentile e disponibile, la seconda notte camera pessima, bagno piccolissimo, doccia con tenda e frigobarrumoroso. Nonostante le nostre proteste e la disponibilità a pagare qualcosa in più ci è stato risposto che non c’erano camere disponibili, evidenzio che abbiamo prenotato più di un mese fa. Colazione confermo ottima ed abbondante. Quindi occhio quando prenotate pretendere le camere dell’ala nuova.

Bell'hotel, ottima posizione, camere spaziose e pulite. Ci sono domande sul servizio di cibo nel ristorante e il buffet non è molto vario. Non consiglierei di consumare pasti completi diversi dalla colazione. Ottima anche la zona termale

During check out, they automatically add on 1 euro to stay, some charity program they claimed that will help poor starving kids. Is not about the $, but I hate it when people feel entitled that we should we donating this $ with the hotel taking all the credits. Is not a big amount as our normal restaurants meals in Cyprus, we typically tip 5-10 euros. But the fact that they add this amount into your bill before u agreeing to it, pissed me off Bad service, lousy quality and service attitude for a 5 star hotel Should have just top up 100-150usd to stay in four seasons Hotel Reception attitude is the worst! I