MainStay Suites Georgetown Lexington North

The hotel seemed new, but they must have a lot of construction workers staying there for extended stays. The floors are all dirty. Our room was dirty on arrival. We needed them to come in and vacuum the floors and clean the microwave. That was after I wiped everything down with my Lysol wipes. Even had to wipe the wall. The shower curtain had brown staines on it.

Spacious and clean room, newer facility, friendly check-in staff, convenient location close to Georgetown. Breakfast was so-so, workout room had free weights, but cardio was limited and elliptical was broken. Manager was very helpful with a booking issue. All in all, we can recommend this MainStay and would stay here again.

Front desk was friendly but not a lot of staff availability to ask questions or to refill food and coffee at breakfast. The room had a bad odour, the wifi wasn't working and the shower wasn't working. The floors and carpets looked dirty in the room and in hotel halls and lobby. The toilet made the loudest flush that made every one of our family jump every time😆 Let's just say this wasn't our best hotel experience.

Very nice place to stay, does look as if they have been upgrading things so maybe cleaning in hallways and elevator not as clean.

This is the worst hotel me and my family have ever stayed in. We booked our room two weeks ahead of time and paid for everything through *******. We got there late one evening after driving all day, and checked in to a room that wasnt clean. We told the lady at the front desk the room wasnt cleaned, and we had to wait over an hour for them to clean it. We went back to our room and it STILL wasnt clean. The Tv was broken when we got there, and we had to wait for the maintenence guy the next day to come install a new one. More of our time lost. The room wasnt stocked with the necessary linens and toiletries. The shower head didnt work in the one bathroom. The staff was a really sketchy group of people. Didnt feel safe staying there with our kids. And to top it all off ive got my bank dealing with fraudulent charges from them on my credit card for $500 . Do yourselves a favor, dont go to the mainstay suites in georgetown, ky. Or any.

Room was nice and clean. However, the blinds were broken so couldnt properly get sunlight during the day and the washroom did not have a fan, or it must have been broken.