Rare Heritage House

This is an old house part of the patrimony. It's special, the location is great. It's easy to visit George Town on foot The staff is very kind and carried pur luggage from our room on the 1st floor Check in even late went smoothly so that we could go to eat upon arrival it was 23:00 I appreciated that they said we shall do the check in when you come back from dinner. The room is like in the picture I didn't like the bathroom which got everytime full of water when showering A shower door could be put there

The location is great. In the middle of George Town. The hotel is new I think. The front office guy was good & helpful. The room was going back to 70s. I like the decor. The room is clean and smell good. The bathroom was great. Not much facilities here such as swimming pool, gym. They just open a restaurant beside it. They sell their own ice cream. Sedap..... Have to look for your own parking here. Had a good stay here.

Room not bad - so so Dripping air conditioner which wasn’t great Quite noisey, walls are thin and sound reverberates Pillows lumpy Overall fixtures and fittings not great things hanging off the walls etc We asked to leave early to help with our flight and reception staff not helpful or bothered regarding a possible refund - they were also not particularly welcoming Overall for price paid it was ok

Hello, Extremely disappointed for my stay. There were a number of issues that occurred that should be basic procedures at a hotel. 1. Prior to coming to the property I requested some tourism information for a cooking class or food tour. I was told that the hotel could not recommend anything. 2. Arriving at the hotel I requested whether there was laundry facilities on site or if the staff could help me find one. They did not help me and said there isn’t one on site. 3. The overhead shower head did not work in my room and the clasp for the lower one was Brocken. 4. I placed the ‘please tidy the room’ sign on my room door after my second night at 8:30am on my return in the evening - the room had not been cleaned. House keeping had not entered my room. I then went to the front desk to ask for a room change - the staff member said he did not know how to do that. I asked for fresh towels - I was given stained towels. I then asked for another towel and was given one - however I do question to the cleanliness. Overall, the staff were unhelpful and my stay was not comfortable. I asked on a number of occasions for help and was not given any. I will not be recommending this hotel.

Un hôtel magnifiquement conçu et décoré à Georgetown. Les chambres sont vraiment confortables et propres! De superbes meubles et de petites attentions. La salle de bain était propre. Le lit était confortable. Beaucoup d'espace pour les bagages. Le personnel était vraiment gentil et l'enregistrement était facile. Eau potable disponible au rdc. Je recommande vivement de séjourner ici et j'y reviendrais ! Merci ;)