Citadines Connect Georgetown Penang

Booked a family room with 2 rooms for 2 seniors and 1 adult and 1 child. Location of hotel is reasonable as there is a shopping mall (though dated) with supermarket and four leaves bakery. Hotel looks new but interior seemed to have wear n tear and could have been better managed. Was given the last room on level 2 on what seem like a maze of long passage way. Had a power failure on the first afternoon where lift couldn’t work and we had to evacuate through the stairs as the room got too stuffy for comfort. Asked for a replacement room and was told will check for us. To our disappointment we were told there were no other nearer available room. If you are booking for senior and child proceed with caution unless they are willing to accommodate you a room to the lobby. Room had a strange smell and was unwell during the stay. Room slipper with stain and pillow cover with blood stain. Would have expected Citadines to do better than this.

Excellent stay in Georgetown, easily walkable to many places and even Hin bus depot. Hotel has 2 different blocks and each block has their own swimming pool.

Loved the room where we stayed. The fragrance was lovely, overlooking the courtyard where breakfast was served. HBO, AXN & CNA avaliable in room LG TV. Seminar rooms were fully equipped with sound system, projector & flip charts.

location is great with walkable distance to famous hawkers store or tourist spot. staff is nice. We booked two single beds but found it was double bed. Staff immediately changed to a new room. However the room cleanliness is only medium standard. there are no fascial towels or tissues in the room for two days. The coffee and snacks corner at lobby area is impressive and good to take rest after a long day. Overall the hotel is good with price!

Nice hotel nice place very clean also nice staff ,I do repeact to stay here again in the nearest future

Good location and fare price, room is also big Walkable to George old town