The Yanné, Onsen Hotel

Everything is good, except the location and parking location. It's quite a distance from genting which u need to drive a small curvy road for about 3km，, it's dangerous drive on night time. Parking is at another building, u need to walk from there also a distance.

Overall it was a good, the view of the room is nice and Onsen HotSpring was ok just a bit small and run down. However, there is few inconvenient which to be improved. Such as the direction to the hotel the road is not clear and lack street lights, the parking was far to another building (Plus point the walkways pleasant as the weather was nice) They have EV charging stations which is good EV Evolution so for those need charging can got to Tower 7. Something the hotel should highlight as well. Room wise was good get the Mountain View. Except for the toilet bowl which was broken. 😂 For a short stay for family of 3 it’s good and near to Skyworld Park.

Hotel is really nice and clean. The onsen facility is good. Suitable for a family trip. The view of our room is fantastic

Pros: - 4 people unit with big living room and kitchen. It is more like a service apartment style instead of hotel. - Nice onsen experience and public session was not crowded even though we went on Sunday. 1 hour free onsen is more than enough. - Got aircon in the room. - Housekeeping service is good. - Water with good heat and pressure. - No phone in the room but very fast response from WhatsApp reception service. Cons： - Parking is not easy. No clear signboard and hard to find. Hard to find our way back to the hotel tower after parking. - Sofa is too small for 4pax. - Limited choice of food at this location however you can always drive back to Genting first world if you have a car or take shuttle bus. - Disappointing pool. Small and noisy. It’s very crowded too as it’s a shared facility among the 4 towers. Not as pretty as it advertised. Same for the gym room. - Lift door open and close mechanism is weird. You have to press the front facing panel for the front life door to open. Experience it then you know, hard to explain here.

This hotel doesn’t have parking. If you need to park, you’ll have to park at Ion Delemen. The service is very poor, and the information guide provided is not detailed at all. Overall, it was a very disappointing experience at this hotel. No next time.

First of all I want to mention that the lifts were very slow. Each time I used it I waited at least 5 minutes for that. Second the room size was good but so many things were broken. TV wasn’t working. Overall it was not worth the money they charge me.