Recensioni su The Woodward - Auberge Resorts Collection

Newly renovated, beautiful oceanfront view. Very good service, excellent!

nice！

房間設施都很好很新，服務也不錯，退房的時候前台還問我要不要打包咖啡帶走

服務好，歺廳也很好

樓下米其林的羊肉不錯

非常滿意的入住體驗

Ubicato di fronte al lago con un asplendida vista l'hotel è dotato di sole suite, junior o normali. l'hotel non ha un ingresso appariscente ma il servizio le camere e gli spazi per i clienti sono curati in maniera eccellente ho soggiornato qualche volta sia in suite che junior e sono stato veramente moto bene consigliato.

The Woodward speaks for itself. I cannot begin to tell you the best things about the hotel. It was perfect and all you could want in a hotel 5 star experience. Being from US the hotels that have been popular in US and Caribbean over the years have been Four Seasons Rosewood and Ritz. Yes I have stayed at an Aman as well and we all know what happened to the Ritz! So I was excited to try another luxury hotel Oetker. I am the pickiest person in the world when it comes to vacations. My family will switch hotels before the suitcases hit the floor in the room. This was top notch! The hotel rooms are wonderful with all suites. High ceilings, large bathroom, and sitting room with fireplace. Control panel for drapes, climate, lights. Breakfast was amazing! Fresh pastries are served by the “Best Pastry Chef in Switzerland”. Spa was pool also superb! The concierge team esp Priscilla was awesome! So personable and helpful. With concierge you usually you have to go up to the desk to speak with them. Priscilla came right up to us on the stairs just to chat and give us some ideas on what to do. I can’t wait to do back again!

I am extremely satisfied and enjoyed the best services provided to me during my stay in Woodward- Geneva in mid November 2024. Specially appreciate all the assistance from Mr. Ian Salati, Rooms Division Manager. The suit room I took was very spacious and well equipped with all essentials and fantastic view. It will be my choice for future stays...

This is by far our favourite European hotel. We are already wondering when to return. From the car collecting you from the airport to that final farewell the team are attentive and caring. This time we opted for a Deluxe suite, which had lovely views over the lake. As always some nice amenities. The first day we had breakfast in the bar as we rose a little later than normal, this was a great new offering from our last visit. Breakfast the second day was a little chaotic, however the team really fixed it for us the next day. We took treatments this time too, as we had a little longer in Geneva, they were amazing too. This by far is our go to European hotel.

Yes, it’s a big statement. But having travelled quite extensively and stayed in some great locations and Hotels, I feel somewhat qualified. We enjoyed 4 nights in a Deluxe suite which was exceptionally comfortable, spacious, quality amenities and extremely well appointed. We arrived late due to flight cancellation which got us to the Hotel after midnight. Cedric checked us in without delay. Once in our room, we found a beautiful balloon display, champagne on ice along with chocolates and fruit - and a personal message wishing us ‘Happy Anniversary’. Wow! The lift deserves mention. To operate you simply tap your room card to call the lift. You are immediately told which lift is coming for you. The lift then takes you to your floor – there are simply no floor buttons and it works seamlessly. Other staff that pampered us and made our stay so memorable – Raphael at breakfast, Max and Celine at dinner, along with Jennifer - Maître d’, and the sensational Thomas - Sommelière, who gave us help choosing, and shared his knowledge of wines.

I felt quite ashame to have this kind of servie in a 5-star hotel in Geneva.... As I arriver, the person at the reception barely said hello and typed on his computer for about a minute before proudly telling my first name....then a second colleague arrived and did the same... They then asked me for my ID, even though I had stayed there before. When I asked why, they said it was their policy to ask for identification for each stay. For information, this is not the case in other five-star hotels in Geneva. I was then driven to my suite: for the price, facing north was not a great surprise. But I was most annoyed at not having my luggage in my room: I had delivered it in the morning, and they had not brought it to the room by 7:00 pm. It then took about half-an hour to bring it. I then ordered room-service. They promised to have it delivered within 20-30 minutes. After 40 minutes, I did a first call, asking when it would arrive. They said 10 minutes. After 15 minutes, I called again, and they said it would arrive soon. It finally took 60'. What is even more interesting it that they bring the (good) food on a fairly high tray. But all the seating options are either a sofa, or a low armchair....therefore very inconvenient to sit! Other than that, the bathroom is very large and nice. The amenities are of good quality. I did not find the sheets and the bed particularly comfortable however. And it was impossible to regulate the temperature on the digital panel (you can move it from -3 to +3, but when putting it on +3 it would stubbornly come back to -3). There was no follow-up on my complaints, which was quite disappointing.

The hallways of the hotel leading to your room are what really wowed me. They are flawless in their finish. Great car and driver picking you up at the train station. Wonderful service and staff. Breakfast in the Resturant was great but room service had many issues on the 3 times we used it. Room looks as new and very clean and I am a very picky guest. It seems like a small private hotel which we loved.

This restaurant is extremely overpriced Ordered soup for $35 that tasted like it was from a can. Avoid this restaurant if you can. Food quality and servings are definitely NOT worth the price I would never go back 👎🏻 Complete Rip-Off 🚮 …….