Ski - Golf - Wellness Hotel Riml

Absolutely wonderful in every aspect. From the arrival to departure all the staff were very helpful , professional and friendly . The room was big and spacious and all the meals were outstanding . If I had to make one comment it would be that being charged € 6.50 for a carafe of water at dinner is rather excessive.

Third time visiting Hotel Riml and another fab time. Staff are so welcoming and friendly and attentive to your every need. My daughter twisted her knee whilst skiing and Rosa got her some ice with Jorg checking daily if she was ok. Food is excellent and although half board they do a free buffet at 2pm each day so effectively full board. Outdoor terrace looks great with new retractable roof. Bedrooms are spacious, very clean and comfy. Special mention to our waiter Janos who looked after us so well in the dining room. They are planning a new outdoor pool next year which will be great. My only criticism is the €6,50 charge for each carafe of water. We were spending about €50 each night at dinner on wine/drinks plus more in bar pre and post dinner so feel that water could been offered for free.

Wonderful hotel in an incredible location!! This was our second visit to the Riml and it continues to exceed expectations. The hotel and wellness facilities are superb and every member of the team could not be more helpful. The Sky lounge wellness area is a superb place and the sauna master Miguel is exceptional. We were also very well looked after by Janos and Edit and we will definitely be back!!!

Location amazing, halfway up the mountain. Totally ski in ski out. Extremely friendly manager welcome with a nice Christmas Eve evening.Restaurant food amazing. Designated dining table for the duration and so you build a rapport with waiting staff. Amazing terrace for snacks & drinks with stunning views. Facilities brilliant. Spa like pool and rooftop jacuzzi and spa beds to relax. An absolute treat after a day skiing. Ski hire equipment under hotel and easy to organise with hotel complimentary lockers. Ski resort lovely and quiet not much queueing and lovely wide runs. We had the most amazing time, so we are booked to go again this Christmas!!

Ever since we arrived to hotel door, everything was handled perfectly. Someone took our car keys hand over glass of prosecco and dream holiday started. Excellent service, great food all in all real value for the money. Special thanks to Sauna Master, what a pro. We are from Finland and still he was able to give us a total new sauna experience and it was really good. Price level in hotel (drinks, food, massage) was OK comparing the quality of the hotel. In another words high-end hotel with decent pricing for extra services. Afternoon snack was amazing same as dinner and breakfast. The room we had was very nice, good daily cleaning. We will return!

This wonderful hotel is under new management. The constant presence of Jorg, and his management team. engaging with guests and actively also working alongside staff results in them being accessible and easy to approach - to me it shows leadership as well as management - Jorg is brilliant at hitting the balance and has set in place a good team to back him up. I particularly welcome the 'adults only' change as disruption by some families/children was getting out of hand (despite best efforts by previous management). The food overall was fabulous (new chef) - hard to single out any particular aspect but the evening desserts (presentation, tastes, combinations - were wonderful). Riml USP ... The Tuesday/Friday afternoon live music addition - I was lucky enough to be there on the Friday with the Saxophone player and dancing on the terrace - never experienced anything like that (of course the super weather played a part) but if more of that becomes a 'thing' then Riml will develop another unique experience (they already have the best terrace by a country mile!)... and the different speciality food offer (PS Oysters were outstanding!) worked well. Limiting the terrace to guests only is great (previously difficult to find a spot on a sunny afternoon) - however I know this may not be something that is wholly sustainable - I guess only time will tell. The Wellness area was super (great to be able to swim with no noisy splashing children!!) Panorama dining area is the clear favourite (awesome views) - personally I would not be happy to be in the other dining area. I know that some guests seemed to have some contested charges on their bill at the end of the stay (mine was fine). Previously, because of the relatively stable serving staff year on year there was a good understanding of the system, whereas this year because staff were predominantly new it was perhaps inevitable that some teething problems would creep in. Unfortunate, but really not the end of the world as queries seemed to be very quickly resolved which is the important thing (PS I hope that the consistency will begin to build up again.) I love the new Blue Birdie bar (old Putt Inn) - super atmosphere to relax after dinner - feels elegant and laid back. Room - I was in a single sud which is perhaps a bit small for 2 weeks (my regular ski break), but I do like having the balcony with view down the valley. I think the change of management has brought a refreshed and energised vision and it is clear that there is a definite shift 'up' in standard/quality. I think the intention is for more, but this will take a season or two to deliver to the level they want. It was also very good to see Gerholdt Riml around albeit with low profile - he is clearly keen to ensure all remains well and running smoothly. Ski service/ski quality in the shop remains as welcoming, professional and excellent as ever with the same brilliant team on hand to advise and assist. PS if this is a first visit -