Alpin Resort Sacher

My first time to Sacher in Seefeld, and this won’t be my last . The staff can’t do enough to make your day feel special The most amazing hotel I have ever stayed in . The warmth and hospitality is beyond a 5 star hotel . The food is incredible ,the attention to detail is superb. Thank you for a wonderful stay See you again ❤️

Our recent stay at Alpin resort Sacher in Seefeld was an overall enjoyable experience, with a few areas that could benefit from improvement. Hotel & Rooms The hotel is undeniably a high-quality 5-star property, offering elegant furnishings and well-appointed rooms with ample space and modern amenities. However, one drawback was the temperature inside the hotel—rooms felt too warm, and the air conditioning was completely ineffective, which led to discomfort. Ventilation throughout the hotel could also be improved, with more opportunities for fresh air circulation. The air often felt stuffy and stale. Spa & Facilities The spa facilities were excellent, contributing to a relaxing and luxurious experience. However, some advertised treatments were no longer available, creating a slight discrepancy between expectations and what was actually offered. Dining Experience The dining experience was mostly positive, with food of good quality, and fabulous presentation. However, a few inconsistencies stood out. Some courses appeared completely random and did not align with the overall theme of the menu—most notably, the inclusion of onsen eggs, which are traditionally an Asian fusion dish. Breakfast could also be improved, as all egg dishes tended to be overcooked. Additionally, seasoning levels were inconsistent, with some dishes being overly salty. Given the caliber of the restaurant, having a qualified sommelier on staff would definitely enhance the dining experience. Service & Staff The majority of the staff were excellent, and two individuals in particular—Sandra and Kilian—stood out for their outstanding service and professionalism, consistently going above and beyond to assist guests. However, at times, the hotel did feel understaffed, particularly in the bar, where service was inconsistent and often very slow, and without a smile. Shuttle timings—particularly in the afternoon—were too infrequent, which posed an inconvenience for guests, especially those attending ski schools. We ended up using private taxis to return most of the time, which certainly added up. Entertainment & Guest Experience One minor frustration was the hotel’s app, which invited guests to provide feedback but did not include a direct link to a questionnaire, making the process cumbersome. I passed my notes for consideration to the hotel on their own paper. Additionally, while the hotel exudes a calm and refined atmosphere, some more variety in evening entertainment would have been appreciated to create a more engaging experience for guests. Final Thoughts Alpenhotel Sacher delivers a high-quality 5-star experience with beautiful accommodation, excellent spa facilities, and a mostly enjoyable dining experience. However, improvements in ventilation, menu cohesion, breakfast quality, bar service, and transport scheduling would elevate the overall guest experience. A greater focus on evening entertainment could also enhance the atmosphere. Would we return? Yes, but I