Grand Mercure Ahmedabad Gift City - An Accor Hotels Brand

Good staff very helpful. Food still can be improved. Masala tea is nice

EVERYTHING WAS GOOD . THANK YOU FOR SERVICE AND GOOD LOCATION AND BREAKFAST

Stay was very good, location a bit far but amazing hotel, a true 5 star.

Average

War sehr gut. Schön ruhig und sehr gepflegt. Das Essen war sehr gut

房間佈局整體舒服，服務到位

The location of this property is convenient if you're visiting any of the offices in this area. The check in and check out were smoothly processed by an efficient Front Office team. Thank you Ashna, Ansh, Jaydeep and Anand. I appreciate your helpfulness. The room was tiny. There's no space to even keep an open suitcase so one needs to use the closet to keep your open suitcase. It's extremely cramped but manageable. The biggest disappointment and possibly health hazard was the quality of the food. For the amount the hotel charges for their food - both IRD and breakfast, one expects a decent, if not high level of quality. This was not the case. The food during my entire stay - both breakfast and IRD was sub par and really not tasteless. The F&B team, with very few exceptions, didn't seem to pay attention to detail. Simple things like eggs at the live counter for breakfast were messed up. Some one decided to have a entire team meeting of all the F&B staff in the middle of a very crowded breakfast rush. This meant there was no wait staff on the floor except for 2 interns who seemed quite lost and that's not their fault. Terrible management of resources and quality of food. The guest experience is definitely not at the forefront. The only folks who managed to do a good job during breakfast service, in my opinion, were Joy, Laxmi, Arun and Madhab. I did convey my feedback to the F&B manager but I didn't see any change in quality in the breakfast on the following morning. Perhaps it's a work in progress.

Recently stayed at the most luxurious property just 20 mins from the Ahmedabad Airport. The staff, the hospitality everything was just perfect. The rooms are quite spacious. I stayed at thr junior suite which had a small kitchenette as well as a bathtub. My favourite part of the stay was the spa session and evening by the poolside. The food here is delicious and ul absolutely love the variety they offer from buffet to Ala Carte they have it alll. The property promotes the Gujarati culture and traditions and you can easily find that in every part of the property. I had a wonderful stay and if you plan to visit Ahmedabad you should definitely consider them.

A fantastic stay the Grand Mercure in Ahmedabad. The rooms are very comfortable and the food here is simply too good. Many thanks to Mr. Ganeshram, GM to personally come and enquire of my well-being. Many thanks also to Mr. Joy, Mr. Mohit, Ms. Amina, Mr. Suyel and the names I'm sadly forgetting.