Grand Mercure Ahmedabad Gift City - An Accor Hotels Brand

Stay was very good, location a bit far but amazing hotel, a true 5 star.

Thank you kindly for Chef Mehul for making good Lahori Paneer Ke Pachey & very excellent cheese/garlic naans to match. VERY TASTY, lots of flavour and excellent balance of spices. Strawberry ice cream was a lovely touch to finish a good meal. Great service!

Had a great stay because of the kind and helpful staff. Always serving with a smile. A special thanks to Husna. The breakfast buffet was awesome with a variety of healthy options and great preparation. Stewards are super generous and polite. Thank you Mr. Sudhir and Pushpa. Aprreciate the lovely staff person Subham. You all made the made our experience worth it.

We were happy the moment we stepped in greeted warmly with smiles. The check-in was a pleasant and courteous experience thanks to Aditi, The room was clean and tidy with house keeping staff inquiring if needed anything, as soon as we reached the room. Extra water, extra coffee tea we didn't even have to ask for it. Everyone is very friendly and always wanted to do something extra. The swimming pool is clean and the spa was amazing, the therapist was very good. The food was great our compliments to the CHef. The service at the restaurant is very good and specially Amina was very nice to us. We have stayed here twice in the last month and seems like we will keep coming back for more.

Overall excellent experience specially room service provided by Ms Ras Muni & Mr Manish Enjoyed outing We visited Grand Mercure 2nd time We have great experience Lovely memories ☺️ Do visit again n again with guest n family members. Thank you for the hospitality from staff Anil, Sudhir etc

Worst experience ever... Not at all proper service they provide.... restaurant serving staff is so rude dey don't have manners to talk to guests.... Do jot visit this hotel at all... Despite of such high rates v paid their service, manners, way of talking to guests everything was worst....

This is the worst hotel which we have stayed in years.Food is not upto the mark and the service is even more horrible.Please check and ask them to check the room at time of checkout as they dont check the room at checkout.This is one incident which happened to us on 2 Nov 2024. As the guest checkout at morning 6 am after handling the room keys at the reception and they followed up at 6 pm after 12 after that they found the head board of the bed having marks of iron and for which they have to change the complete head board.First that wasnt done by the guest and secondly the guest stayed for 3 nights but there room wasnt even cleaned even once.For which they took a payment of 10000 ehich is wrong on there part.Secondly they told me that my 2 and a half year son had broken the mouth freshner bowl for which they told me i would have to pay 500 and i was ok i would pay that amount but after which i told my family they said that my son was not playing there he was carried by my family member after which i demanded to watch the cctv but they said that is not permited and they said it is ok they wont charge for the bowl.So please be careful if you are travelling with your family.As they could deny that you are wrong i would want the head of the hotel to look into this matter and please see this doent happen to others.

Great housekeeping team and great experience housekeeping team My room was very nice and neet clean Washroom very clean and nicely And gym and public nicely clean and maintain Grat job dropati and Gulshan and pankaj sharma Great experience team

happy stay mad comfortable my room was very nice and cleaness washroom also clean and mentain bad linen neet clean and comfortable great job Mr. pankaj and rajkumar and dropati all housekeeping team publice area very nice and clean and mentain