Alpenresidenz Ballunspitze - Kinderhotel

Our whole family enjoyed the stay very much. Excellent children program, great children minders, beautiful area and everything very well thought for smaller and bigger children. The only comments - the pillows were a bit unusual to my taste and since the swimming area gets slippery it’s important to bring some shoes for smaller kids (our 3 and 4 years old already were safer, but 2 year old couldn’t keep balance barefoot). But overall I would highly recommend this hotel!

We had an amazing time at this hotel! The room was clean with comfortable beds and were well equipped. The food was good and the service was excellent. Our kids enjoyed the options for children. The child care was professional, our kids had an amazing time. We loved being able to hike in the mountains and not having to worry about our youngest, who was not old enough to join us on all hikes. Our oldest participated in some activities as well and had a good time! The fact that everything was designed with kids in mind made the experience so great. Examples we liked were the use of a bathrobe in their size, to the cribs, to the bibs you could use during meal time, and so many other details. It really was the best choice for our family, because we didn't have to worry about a thing. We enjoyed the pools and spa on a rainy day, and on some days after dinner. These facilities were spotless and well maintained. I would happily come back here again, which is pretty rare for me. There are a few things to note here that might be useful to know for other guests. Guests should realize that their is no discount card for the cable cars in the area. We saw mentioned on the website that the Silvretta Premium card was not included in the price, but we were hoping we could still pay for it at the hotel and enjoy all the benefits. We found out at the hotel this is not an option. We ended up paying for the cable cars at the stations. A second note is for Dutch guests like ourselves. The lunch buffet consists of warm dishes and not sandwiches as we are used to in the Netherlands. For us parents, this was no problem, but our oldest son was a bit upset by this. We quickly remedied this by taking an extra packet of Nutella at breakfast and giving him a slice of bread with Nutella during lunch, if there were no options to his liking. All in all, we had a very relaxing stay and look back on a great experience.

We have just returned from a weeks stay and want ed to share our experience. From start to finish it was simply perfect. The warm, friendly welcome, the approachable, caring staff and the clean and varied facilities made for a perfect stay. Our son and daughter had a wonderful time in both the mini and children's clubs, we had the perfect mix of family time, coupled with time for the two of us. The food was excellent with varied and well prepared menus. The rooftop pool was the perfect end to our ski days (perhaps longer opening hours would be our only recommendation) If travelling with children and babies the hotel has everything on hand. We enjoyed the use of the buggy, sledges etc which made our journey much more straightforward. We thoroughly enjoyed the ease of our stay. Thank you to the beautiful, attentive and caring staff and helping to make our first holiday in a while a very good one! Bis zum nächsten Mal Family Long

Well, so we retuned. Why, because of the child care facilities. This year there was an upgrade to the pool area - fantastic both kids (1 year and 5 years) enjoyed it tremendously. One issue with the new indoor pool area: really slippery. We saw almost everyday some one (adult or kid) falling as it is slippery (luckily not us). There also now is an outdoor infinity pool, great and very scenic. Again, child care this year was outstanding and we totally felt comfortable leaving both (or just the little one) with them while enjoying a day on the slopes. We also very much appreciated the increase in the quality of the food. Last year the presentation was already good, but this year also the taste follewd the optics. Well done. Are we coming back - yea we seriously consider it for 2020. So 2030, 2021 was not possible to visit again - but we returned in 2022. We are absolutely glad they kept the standards and we enjoyed our third stay. This time they seriously upgraded the kids area with nee rooms, facilities and a cinema/dancing area. Well done. We try to make it a permanent choice now annually to come skiing here with the kids. Keep going.

El hotel lindo, familiar y con muchas cosas o actividades para hacer! Limpieza estaba bien , podrían aspirar mejor las habitaciones, pero la señora de la limpieza es super graduable y nos llamó porque nos olvidamos una manta. Desayuno: excelente Comida: súper bien Cena: aveces bien... Masaje con Lubka! Lo mejor del hotel!!!! Hice masajes en todo el mundo y lo que ella hace es simplemente increíble!!!me gusto Tanto que fui dos veces ! Guardería para niños de 0 a 2 años... Dejar al bebé todo el día ahi... es un poco mucho. No salen al aire libre, solamente están ahi adentro... creo que podrían hacer actividades con los bebés... Pero igualmente las cuidadoras son muy amables! En general el personal del hotel es muy amable excepto los de servico a la mesa! Los camareros cansados y nos apuraban un poco para limpiar. Pero en general, lo recomiendo y también volvería a ir! Todo se puede mejorar!

Das Hotel bietet für Familien mit Kindern ein gutes Preis Leistungsverhältnis,insofern man keine Ansprüche hinsichtlich resourcenorientierter Lebensmittel und umweltschonender Handlungstrategien hat.Das Hotel bietet eine umfassende Kinderbetreuung im großen Kidsspielebereich,ein Hallenbad mit Spaßrutschen und ein Kinderbuffet mit Lieblingsgerichten der Kinder wir Pizza, Nudeln ,Eis etc.,den ganzen Tag gibt es freie Softdrinks und fast durchgehend Essensangebote,Kinder können hier ihren Bedürfnissen nachkommen.Wir Erwachsenen haben uns weniger wohl gefühlt,uns gefielen die baulichen Maßnahmen von Stammhaus zum neuen Anbau nicht, alles verwinkelt und die Übergänge ungünstig ,konzipiert , um zb. ins Fitness zu kommen oder zum Infinity Pool muß man lange Distanzen überwinden.Die Treppe die zum Skikeller führt, müsste erneuert werden, ebenso die Stufen im Treppenhaus im alten Trakt ,diese sind unterschiedlich hoch:(, die Fassade des Hauses und der Ausleger könnten mal renoviert werden, der Rezeptionsbereich ist ungünstig klein konzipiert und nur über eine Treppe erreichbar( Koffer müssen getragen werden), insgesamt könnnte man den alten Bereich renovieren, die Zimmer mit einbezogen.Die Zimmer sind sauber ,eher unmodern eingerichtet ,im Bad fehlen Ablagemöglichkeiten, ist aber tip top sauber.Der Wellnessbereich ist klein und weniger gut strukturiert, mit 8 Liegen im Whirlpoolbereich:(, in den Infinitypool auf dem Dach ,kann man nur von Außen durch die Kälte einsteigen. Das Hallenbad ist gemütlich warm und wird gerne von den Kindern genutzt, für Erwachsene eignet sich der Vormittag für die Benutzung.Die Essens und Getränkeangebote sind vielfältig , aber für unsere Philosophie zu wenig resourcenorintiert und geschmacklich nicht überzeugend, mehr quantitativ als qualitativ.Im Speisesaal sitzt man gemütlich(tiroler Ambiente) ,in den Essensstoßzeiten ist es sehr umtriebig und lauter, da der Raum groß konzipiert ist.Das Servicepersonal im gesamten Hotel ist sehr aufmerksam, freundlich und zugewandt.Einen Nachhaltigkeitsgedanken konnten wir in diesem Hotel, bis auf ein paar bio/regionalen Produkten und der E-Tankstelle nicht wirklich erkennen.